Customer Support Service Engineer

2 weeks ago


United Kingdom Concorde Technology Group Full time

Customer Service Field Support Engineer
Field Services · Ossett, West Yorkshire (Remote) Concorde Technology Group are looking for a candidate with a proven track record and an ability to demonstrate communications and customer facing skills. This role is based from both office in Ossett and customer sites around the Yorkshire & Teesside Area. The candidate must have a full driving licence as it involves driving on a daily basis. The package will be based on the experience of the individual but will include a company issued vehicle. The successful candidate may also provide cover on an out of hour’s rota (enhanced pay).
Responding to service calls on client sites.
Develop and maintain an in-depth technical knowledge of company products, services and solutions.
Minimum of 2-3 years relevant experience from a similar Engineering role.
Printer repair and an understanding of mechanical print process is an advantage.
Printer driver and connectivity- local & network experience is required.
PC hardware/software experience required.
Server Hardware experience required.
Software basic skills would also be an advantage
To be flexible & willing to carry out additional duties as & when required.
To Adhere to Group Information Security Policy
Company Vehicle (reimbursement for business mileage)
Extra day off as birthday leave
5-hour week between Monday to Friday 9.Part of on call rota (enhanced pay)
Pension Scheme
Death in Service Insurance
Free Financial advice
Free onsite parking including EV charging (EV's at H/O Only)
Uniform Provided
Excellent training program and career development opportunities
NO AGENCIES PLEASE.
Further information on the Concorde Technology Group can be found at
Concorde Technology Group are an equal opportunities employer and welcome applications from all sectors of the community.
Phone
I am aware this is Field based NOT remote you will be travelling daily for this role



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