Locality Manager

• Closing2nd May 2024
• Advertised from 12th April 2024
• + on call allowance. 28 hours per week.

Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being,feel safer, more secure, and informed and that we are an effective organisation, that makes a lastingdifference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim andwitness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity andrespect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected bycrime receive high quality support that will help them to recover from their experiences. All our work is guidedand underpinned by our six core principles of being engaging and compassionate; inclusive and accessible;person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is thetime to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026 .

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorousrecruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

Reporting directly to the Head of Service, you will be responsible for a team of Co-ordinators who in turn managegroups of volunteers to deliver and evaluate the support to victims and witnesses, our service users, at localcourt and community-based services. You will be responsible for ensuring, within your services, that VSS’sorganisational objectives are being implemented at a local level and have a role in business planning to ensurethat all service users within your local area are aware of, and have access to, the support they need. You willbe responsible for all aspects of people management for staff in your area, ensuring that employees andvolunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs.

Location: Inverness office, with travel across the locality and further afield being an expectationof this role.

We offer a 28 hour working week. You will also join a rota of Service Managers to provide remote management supportaround the country on an on-call basis. You will receive an additional allowance for this.

Primary location: Inverness, however be able to travel throughout Highlands and Islands Localityessential (this includes Elgin, Inverness, Tain, Wick, Fort William, Portree, Stornoway, Lochmaddy, Oban, andOrkney, Shetland and the Outer Hebrides (Western Isles).

Work pattern: Monday - Friday 8AM - 8PM & Saturday 10AM - 4PM (the work pattern can be in betweenthese hours, further details can be discussed at interview stage)

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with a proven track record in managing and supportingthe delivery of high-quality support and staff within our community and court services across the Highland area.You must have a degree qualification or demonstrable equivalent experience, continuing professional developmentand the ability to plan and organise complex workloads with shifting deadlines in order to meet specifictargets, ensuring quality output. Good verbal and written communications skills, along with the ability andconfidence to develop effective internal and external relationships which deliver organisational goals. Andwillingness to be flexible in working hours and able to travel as required. In return you will receive, regulartraining, supervision and opportunities to expand your skills including learning about the criminal justicesystem.

As well as being responsible for your team, you will have lead responsibility for safeguarding across the LocalityManager team. In this capacity, you will work closely with the Head of Service Delivery and peers to activelycontribute to the continuous improvement of our safeguarding across the locally delivered services.

Please note - This post will be subject to a satisfactory PVG check and two satisfactory references.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annualleave package of 39 days (Pro-rata) for this post and a 35 hour week, but you will also have access to our freehealth cash plan which includes cover for you and your family across a range of benefits, which include, dentalcover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets,retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and accessto a credit union. Supporting employee development is important to us and we offer comprehensive learning anddevelopment opportunities.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role foryou.

Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being,feel safer, more secure, and informed and that we are an effective organisation, that makes a lastingdifference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim andwitness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims,witnesses, and their families – are treated with dignity and respect and are at the heart of the justice inScotland. Our mission is to ensure that all those affected by crime receive high quality support that will helpthem to recover from their experiences. All our work is guided and underpinned by our six core principles ofbeing engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive;collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us worktowards the ambitions of our 5-year plan:

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorousrecruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

This is an exciting opportunity to join our team as a Support Co-ordinator , working 14 hours per week.

• Thursdays 9-6pm
• Saturdays 10-4pm

The successful candidate must have access to their own vehicle and willingness to travel off the islands on occasion(e.g. for training or development activities)

Primary location: Lerwick, however you will be expected to cover throughout the locality is required.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’slocal service development and delivery plan is being implemented within your geographical area(s). Servicedelivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planningtheir deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses ofcrime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services,including recruitment, induction, learning and development, ongoing performance management and support.Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitorthat the outcomes of service users are being met.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role foryou.

What you’ll need to be successful

We are looking for someone who is experienced in a similar role and can evidence of continuing professionaldevelopment, effective leadership style, able to build confidence, motivate and improve performance. Analyticalskills, must be able to understand, collect, analyse, report and present data. The ability to challengestereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector isrequired, as is a willingness to be flexible in working hours and able to travel as required.

Please note - This post will be subject to a satisfactory PVG check, references, and proof that you have the right towork in the UK.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annualleave package of 39 days, but you will also have access to our free health cash plan which includes cover foryou and your family across a range of benefits, which include, dental cover, access to a virtual GP,counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In additionwe offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supportingemployee development is important to us and we offer comprehensive learning and development opportunities.

Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being,feel safer, more secure, and informed and that we are an effective organisation, that makes a lastingdifference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim andwitness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims,witnesses, and their families – are treated with dignity and respect and are at the heart of the justice inScotland. Our mission is to ensure that all those affected by crime receive high quality support that will helpthem to recover from their experiences. All our work is guided and underpinned by our six core principles ofbeing engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive;collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us worktowards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026 .

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorousrecruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

This is an exciting opportunity to join our team as a Support Co-ordinator , working 35 hours per week.

Work pattern: Monday - Friday between 8AM - 8PM & Saturday 10AM - 4PM

Expected to be able to work Thursday between 12PM - 8PM & Saturday 10AM - 4PM

Primary location: Falkirk Community Service, however you will be expected to cover all areas ofCentral & Fife locality

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’slocal service development and delivery plan is being implemented within your geographical area(s). Servicedelivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planningtheir deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses ofcrime, our service users.

Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction,learning and development, ongoing performance management and support. Contributing to business planning andco-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users arebeing met.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role foryou.

What you’ll need to be successful

We are looking for someone who is experienced in a similar role and can evidence of continuing professionaldevelopment, effective leadership style, able to build confidence, motivate and improve performance. Analyticalskills, must be able to understand, collect, analyse, report and present data. The ability to challengestereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector isrequired, as is a willingness to be flexible in working hours and able to travel as required.

Please note - This post will be subject to a satisfactory PVG check, references, and proof that you have the right towork in the UK.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annualleave package of 39 days, but you will also have access to our free health cash plan which includes cover foryou and your family across a range of benefits, which include, dental cover, access to a virtual GP,counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In additionwe offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supportingemployee development is important to us and we offer comprehensive learning anddevelopment opportunities.

Are you an exceptional leader, ambitious for change to improve victims’ and witnesses’ experiences of the criminaljustice system? Leading charity VSS is looking for high calibre and committed professionals to join our Board ofTrustees.

• We are looking for people with a proven track record in: Strategic planning or Strategic communications and business development or IT and digital or Health
• We welcome applications from individuals with lived experience, or from all backgrounds, cultures, and communities

Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being,feel safer, more secure, and informed and that we are an effective organisation, that makes a lastingdifference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim andwitness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims,witnesses, and their families – are treated with dignity and respect and are at the heart of the justice inScotland. Our mission is to ensure that all those affected by crime receive high quality support that will helpthem to recover from their experiences. All our work is guided and underpinned by our six core principles ofbeing engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive;collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us worktowards the ambitions of our 5-year plan: Empoweringpeople affected by crime: VSS Strategy 2021-2026.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorousrecruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

This is an exciting opportunity to join our team as a Support Co-ordinator , working 20 hours per week.

Tuesday, Wednesday & Thursday in between hours of 8am - 8pm

Primary location: Lanark Sheriff Court, however you will be expected to cover all areas ofLanarkshire (Hamilton court, Airdrie court, Lanark court, Motherwell) locality as well as Paisley court andcommunity.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’slocal service development and delivery plan is being implemented within your geographical area(s). Servicedelivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planningtheir deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses ofcrime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services,including recruitment, induction, learning and development, ongoing performance management and support.Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitorthat the outcomes of service users are being met.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role foryou.

What you’ll need to be successful

We are looking for someone who is experienced in a similar role and can evidence of continuing professionaldevelopment, effective leadership style, able to build confidence, motivate and improve performance. Analyticalskills, must be able to understand, collect, analyse, report and present data. The ability to challengestereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector isrequired, as is a willingness to be flexible in working hours and able to travel as required.

Please note - This post will be subject to a satisfactory PVG check, references, and proof that you have the right towork in the UK.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annualleave package of 39 days, but you will also have access to our free health cash plan which includes cover foryou and your family across a range of benefits, which include, dental cover, access to a virtual GP,counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In additionwe offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supportingemployee development is important to us and we offer comprehensive learning and development opportunities.