Learning Support Manager

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Salary : £28,498

Hours : Full Time

Contract Type: Fixed Term Contract - (6-12 Months)

Location : Swindon, Polaris House ( Hybrid Working: 1-2 days in office )

Grade: C

Closing Date: Tuesday 4th June 2024

Employees applying for any opportunity which may mean being away from your substantive role for a temporary period of time, please refer to the Recruitment Policy and associated guidance Recruitment at UKRI - policy and information (sharepoint.com) for further information in the first instance. If you are made an offer, please ensure you liaise with your Line Manager and the designated HR Team as soon as possible in order that implications of any move are clear and understood, prior to a move taking place.

Job Overview:

The UKRI Learning & Leadership Team will provide guidance and advice to management and employees in support of building a learning culture through communities of practice.

It will focus on continuous improvement in line with changing organisational requirements and through working in partnership with colleagues to deliver best practice and innovative Learning & Development / Organisational Design solutions.

The Learning & Leadership Support Manager will be responsible for the provision of guidance and operational support in Learning & Leadership across UKRI.

T he Learning & Leadership Support Manager will require the ability to:

• Communicate openly and promote an inclusive culture, with colleagues within UKRI Centre of Expertise, line managers and employees to ensure all parties are aware of their responsibilities.
• Build and maintain good working relationships with internal and external stakeholders to provide professional and high-quality guidance and advice.
• Work flexibly to facilitate fluctuating workloads and changing priorities to improve efficiency and continuous improvement.
• Devise and agree annual objectives with line manager, participating in regular 1-1s, and self-reflection against the People Standards and performance reviews
• Act professionally in line with the People Standards
• Provide constructive ideas for improvement in delivery of the L&D / OD agenda

Key Responsibilities:

Support and Administer Learning & Leadership

• Provide professional, quality advice and guidance on L&L / OD matters
• Support the design and delivery of L&D/ OD initiatives to optimize career progression, leadership capabilities and professional development
• Adherence to L&L principles
• Facilitate/ training delivery of meetings, working groups, briefings etc.
• Evaluate and compile accurate management information reports
• Undertake research and CPD to keep knowledge current and apply best practice
• Raise awareness of learning interventions
• Proficient in use of systems and software relevant to role
• Provide project support to workstream
• Execute effective working relationships with UKSBS, L&L colleagues and internal and external partners / colleagues
• Take responsibility for designated areas of work
• Other ad hoc duties assigned by manager

Provide Advice & Guidance to Managers and Employees

• Act as a consultant to all employees to assess learning needs and provide advice on options available to develop required knowledge
• Respond to queries in a timely manner using the most appropriate method
• Provide advice across UKRI on L&D/OD initiatives

Create & Distribute L&D Communications

• Create informative, easy to understand, good quality communications for internal and external stakeholders for publication through appropriate channels
• Liaise with Internal Comms where required

Person Specification:

Essential

• 5 GCSE grade C/5 or above or equivalent L&D/ OD qualification or relevant experience
• Excellent interpersonal and communication skills
• Self-motivated, enthusiastic, and flexible
• Ability to work under own initiative and work proactively with minimum supervision
• Ability to overcome obstacles, manage a varied workload and deal with conflicting demands
• Microsoft Office suite literacy and ability to manipulate and extract complex data
• Excellent organisational skills
• Experience of communicating with varying levels of stakeholders
• Numerate with attention to detail
• Deal positively with change and adapt to new situations
• Able to produce clear, easily understood reports
• Relationship management with internal and external colleagues
• Experience of administration within a fast-paced environment
• Experience of organising events and projects, either on own or as part of a team
• Understanding of and experience in compiling statistical data

Desirable:

• A Level education (or equivalent)
• CIPD Level 3 or another equivalent HR qualification
• Knowledge of/ability to use Oracle and other systems and software relevant to role
• Experience of report writing, compiling management reports and presenting to varied audiences
• Experience of customer relationship management
• Experience of using databases to extract information

About UK Research and Innovation (UKRI)

UKRI launched in April 2018, UKRI is a non-departmental public body sponsored by the Department for Science, Innovation and Technology (DSIT).

Our organisation brings together the seven disciplinary research councils, Research England, which is responsible for supporting research and knowledge exchange at higher education institutions in England, and the UK's innovation agency, Innovate UK. Together we build an independent organisation with a strong voice and vision to ensure the UK maintains its world-leading position in research and innovation. More information can be found at .

Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI .

The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment.

How we support EDI in the workforce

At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit ' How we support EDI in the workforce '.

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

How to apply

Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered. Assessment will only be based upon the content of your submitted covering letter and CV and not the 'experience' section of the application.

UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion - a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us.