Senior Manager, Quality Management

1 month ago

London, United Kingdom tms Full time

About us tms unites technology, marketing and sourcing to drive transformational change for the world’s leading brands. With 1000+ employees across 26 countries, we offer an impressive range of solutions — from inspiration and innovation to category management and delivery. Our parent company, HAVI, is a global, privately held company that delivers expertise and experience across analytics, packaging, sourcing, supply chain, and logistics. Together, we unlock potential in our shared talent, more career opportunities and benefits, and an elevated service for our clients — which include the likes of McDonald’s, T-Mobile, O2 and adidas — as well as their customers. ​


And we know authenticity and diversity — critical elements of our business — can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving, always growing and listening.
If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice


The SRM team is going through an exciting time supporting one of our key regions Europe, and we are looking to recruit an ambitious, curios and hands on Senior Manager to lead Supplier Relationship Management in Europe and help us drive a strong SRM delivery to the markets in the region.


Manager, Supplier Relationship Management Europe will have overall accountability for managing strategic supplier relationships across the Packaging Category for the European region. This includes completing a consistent global supplier engagement framework, supplier performance metrics, and sourcing strategies.

This individual will build strong partnerships with all tms Packaging Supply Chain functions, with a focus on strengthening the engagement with Product Management, Quality, Commercial delivery and category management.


Experience with contract management
~ 5-10 years’ experience in supply chain, sourcing, category management, and/or procurement
~ Demonstrated delivery of Supplier Management and Supplier Performance management that result in measurable beneficial outcomes (e.g. innovation, supply chain stability, sustainability, cost savings)
~ Strong analytical, risk management/ compliance and sustainability knowledge
~ Business and financial foresight
~ Skilled in using computer software applications such as Word, Excel, PowerPoint, Outlook, & Teams


Leading and implementing Supplier Relationship Management programs across the supplier base in the defined region with a primary focus on strategic and some critical supplier relationships
Strategic management of suppliers that results in a supply base that delivers uninterrupted supply of product to the system at a level of quality, innovation, and cost, consistent with the customer’s standards and expectations.
Complete the STEP program (performance management framework) and manage supplier performance against defined metrics and ensure that suppliers are demonstrating continuous improvement in both the outlined foundational business requirements as well as transformational business strategies.
Conduct supplier meetings as defined by the supplier engagement framework including business reviews, joint business planning sessions and performance management reviews
Collaborate with internal collaborators by providing strategic input in the execution of packaging supply chain activities including development of category strategies, new product development and commercialization, supplier selection, effective engagement during tenders, risk management, etc.
Implement supplier strategies against the product category roadmaps to meet overall category needs and the customer’s long term business objectives.
Serve as the escalation point for suppliers with internal collaborators (customer concern drivers can include supply assurance, pricing negotiations, quality issues, project commercialization issues, etc.) Actively and effectively engage with internal collaborators especially Procurement Services and Product Management during the Source to Contract process to deliver against defined objectives.
Complete the contract management process for strategic suppliers, including end to end review of contracts with legal and suppliers.
Lead supplier engagement for supplier investment strategies related to product roadmaps and long-term innovation.
Manage local supplier relationships and expectations even if the supplier has a global footprint
Collaborate with internal collaborators on the development and introduction of Supplier Diversity goals in the European region.

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