Amazon Account Expert

2 weeks ago

London, United Kingdom Amazon TA Full time

Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to create processes, operating models, and drive Amazon network improvements? EU Amazon Transportation Services’ ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost.
This position will support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. A successful candidate will have experience managing large and complex projects with bias for action needed in a startup environment.
Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management
· Ability to drive projects from initially ambiguous states
· Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
· Demonstrated ability to write detailed project and business plans.
· Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
· Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
· Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
· Support to improve the vision, content, and delivery of standard work and ACES Training program.
· Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. BASIC QUALIFICATIONS· Bachelor’s Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to create processes, operating models, and drive Amazon network improvements? EU Amazon Transportation Services’ ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost.
This position will support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. A successful candidate will have experience managing large and complex projects with bias for action needed in a startup environment.
Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management
· Ability to drive projects from initially ambiguous states
· Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
· Demonstrated ability to write detailed project and business plans.
· Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
· Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
· Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
· Support to improve the vision, content, and delivery of standard work and ACES Training program.
· Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. BASIC QUALIFICATIONS· Bachelor’s Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience
· Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain or related field
· Exposure to program and project management
· Advanced MS Office skills, particularly Microsoft Excel
· Approximately 30-40% travel required
PREFERRED QUALIFICATIONSPreferred qualifications are not required to apply for a position at Amazon. Highly analytical and comfortable with large analyses
· Credible and impactful both with Senior Operational and Business Leaders as well as on the shop floor
· Writing SQL queries, knowledge of Python, Visual Basic, Tableau or other technical tools
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.

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