Part Sales Advisor

4 weeks ago


Aberford West Yorkshire, United Kingdom CRP Group Global Ltd Full time
Part Sales Advisor CRP Group is working with a large forward-thinking automotive company that specialises in building electric vehicles They are currently expanding their team and looking to hire a Part Sales Advisor. This suits a candidate with a sales background keen to develop their career in a manufacturing setting. Responsibilities include: Communicate effectively in the appropriate medium with the customer base. Professionally handle customer inquiries and take appropriate action, ensuring the customers requirements are satisfied wherever possible, including interpreting and identifying the correct parts, advising on deliveries, order progress updates, etc. Use associated selling techniques to promote the sale of related components. Persuade customers to order promoted parts. Development of sound in-depth product knowledge by undertaking appropriate training and understanding of technical documentation. Be on the lookout for potential markets or products, which would enhance the business and bring financial benefits to the organisation. Must have a positive attitude to resolve customer issues and problem-solve Essential Ability to be flexible and adapt to customer and operational needs and changes. Experience of dealing with customers over the phone and via email. An excellent telephone manner with the ability to deal well with difficult customers.

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