Customer Training Support Advisor
3 weeks ago
Brightwork are supporting our client, a market leading facilities management company to add to their team of Customer Service Advisors on a permanent basis, with immediate starts available.
Joining them as they enter an exciting period of growth, the successful candidates will act as a key point of contact between key customer stakeholders, arranging emergency repairs and routine service appointments within the agreed Service Level Agreement.
Liaising with internal and external contacts such as customers, technicians, and contractors to ensure all repairs are completed within agreed timescales
Processing all required administration such as job quotations, email communication and follow ups
General administration and customer service duties as required
Have experience working within a customer service environment - experience within Call Centre or Supermarket Retail is preferred but not essential
Be confident working with MS Office packages and be able to pick up new systems and processes with ease
In return, our client offers a competitive basic salary with access to a variety of excellent benefits
If you have a passion for delivering excellent customer service and are looking to take the next step in your career, please send your CV through to Brightwork.
Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles
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