Customer Relations Specialist

3 weeks ago


Londonderry Co Londonderry, United Kingdom Bath Flip Full time

Benefits:

401(k)

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

About the Role:

As a Customer Relations Specialist at Bath Flip, you will be responsible for providing exceptional customer service, and building strong relationships with our clients. With a focus on ensuring customer satisfaction, you will handle customer projects, sales inquiries, resolve issues, and maintain a positive brand image for our company.

Responsibilities:

Responding to customer inquiries and providing accurate information about our products and services

Assisting customers with order placement, tracking, and returns

Answering calls and scheduling projects

Collecting payments and deescalating situations

Resolving customer complaints and issues in a timely and professional manner

Building and maintaining strong relationships with customers to foster loyalty and repeat business

Collaborating with other departments to ensure smooth order fulfillment and delivery

Maintaining accurate customer records and updating information as necessary

Identifying opportunities for process improvements to enhance the customer experience

Staying up-to-date with product knowledge and industry trends to better assist customers

Requirements:

Prior experience in a customer service or collections role

Excellent communication and interpersonal skills

Strong problem-solving abilities and the ability to handle difficult situations with diplomacy

Attention to detail and the ability to multitask effectively

Proficiency in using customer service software and tools

About Us:

Bath Flip is a leading provider of high-quality bathroom remodeling, fixtures and accessories. With over 10 years of experience in the industry, we have built a reputation for delivering exceptional products and outstanding customer service. Our customers love us for our extensive product selection, competitive prices, and reliable delivery. At Bath Flip, we value our employees and strive to create a positive and supportive work environment. Join our team and be part of our success

#J-18808-Ljbffr

  • Londonderry, Co. Londonderry, United Kingdom Manpower Full time

    Manpower Belfast, are delighted to be working in partnership with a large manufacturing company in the Derry/Londonderry area to recruit Two Buyers for an immediate start. Ensure compliance of the company Procurement Policy, Directive, Guidelines and local Procurement SOP and laws/regulations from PR to the payment process * Purchase qualified material &...


  • Londonderry, Co. Londonderry, United Kingdom Manpower UK Ltd Full time

    Manpower Belfast, are delighted to be working in partnership with a large manufacturing company in the Derry/Londonderry area to recruit Two Buyers for an immediate start. Ensure compliance of the company Procurement Policy, Directive, Guidelines and local Procurement SOP and laws/regulations from PR to the payment process * Purchase qualified material &...


  • Londonderry, Co. Londonderry, United Kingdom Manpower Full time

    Manpower Belfast, are delighted to be working in partnership with a large manufacturing company in the Derry/Londonderry area to recruit Two Buyers for an immediate start. Ensure compliance of the company Procurement Policy, Directive, Guidelines and local Procurement SOP and laws/regulations from PR to the payment process * Purchase qualified material &...


  • Londonderry, Co. Londonderry, United Kingdom Hays Engineering Full time

    Leading companies around the world rely on the 60-year history of innovation of manufactured products, designed to meet their medical clients standards. The primary responsibility of the Manufacturing & Pallet Release Inspector is to ensure that finished goods are pallet released for shipment to customers in accordance with Quality Policy of "Right First...

  • MEICA Project Manager

    4 weeks ago


    Londonderry, Co. Londonderry, United Kingdom Wellington Professional Recruitment Full time

    As MEICA Project Manager you will be joining a leading wastewater specialist with offices throughout the UK and Ireland. You will be joining a team working on a variety of Wastewater projects, new installation, refurbishment and upgrade throughout Northern Ireland. Working as part of a multidisciplinary team the successful candidate will undertake...

  • Store Manager

    4 weeks ago


    Londonderry, Co. Londonderry, United Kingdom Retail Human Resources plc Full time

    Here at Bonmarche we have a fantastic opportunity for a Store Manager based in our Londonderry store. If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. As well as being part of an exciting and dynamic team you will also have the opportunity to gain an industry...


  • Londonderry, Co. Londonderry, United Kingdom Ramko Hydraulic Cylinders Ltd Full time

    Position Overview: Have you got what it takes to succeed The following information should be read carefully by all candidates. We are seeking a talented Product Development Engineer to join our team. The successful candidate will be responsible for leading product development projects from concept to delivery, ensuring adherence to quality standards,...


  • Londonderry, Co. Londonderry, United Kingdom FinTrU Full time

    Working closely with our Investment Bank clients, FinTrU designs technology-enabled solutions to help them meet their regulatory obligations. Employing over 1,400 people across our UK, EU and US offices, we empower our people to drive innovative solutions within financial services, making a positive contribution to global clients and local communities. We...

  • Accounts Administrator

    24 hours ago


    Londonderry, Co. Londonderry, United Kingdom INFORM3 Recruitment Ltd Full time

    INFORM3 Recruitment are currently recruiting on behalf of a Main Contractor for: Job Title – Accounts Administrator Job Location – Co. Derry / Londonderry Salary – £30K About the Company: A main Building Contractor who is involved mainly in Industrial and Commercial sectors currently have a requirement for an Accounts Administrator to join their...


  • Londonderry, Co. Londonderry, United Kingdom Ramko Hydraulic Cylinders Ltd Full time

    Position Overview: Have you got what it takes to succeed The following information should be read carefully by all candidates. We are seeking a talented Product Development Engineer to join our team. The successful candidate will be responsible for leading product development projects from concept to delivery, ensuring adherence to quality standards,...

  • Remote engineer

    3 weeks ago


    Londonderry, Co. Londonderry, United Kingdom FinTrU Full time

    Working closely with our Investment Bank clients, FinTrU designs technology-enabled solutions to help them meet their regulatory obligations. Employing over 1,400 people across our UK, EU and US offices, we empower our people to drive innovative solutions within financial services, making a positive contribution to global clients and local communities. ...

  • Accounts Manager

    2 weeks ago


    Londonderry, Co. Londonderry, United Kingdom Circle K Stores Inc. Full time

    4707234 External Manager in Training page is loaded 4707234 External Manager in Training Apply locations Store 4707234 Derry NH posted on Posted 19 Days Ago job requisition id R371413 Great Lakes BU - Region 07 - Market 03: 55 Bypass 28, Derry, New Hampshire 03038 Availability - Shift/Days Flexible Availability Minimum Qualifications Ability to use...


  • Londonderry, United Kingdom Matalan Full time

    About the Role As an Assistant Store Manager at Matalan, you’ll role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPI’s in your store.  Developing and leading a high performing team, you’ll drive an inspiring VM proposition and ensure stock availability is...

  • HR Business Partner

    2 weeks ago


    Coleraine, Co. Londonderry, United Kingdom Riada Resourcing Full time

    Northern Ireland Housing Executive - HR Business Partner - Belfast NI Housing Executive is one of the largest housing bodies in the UK. NI Housing Executive are a flexible and inclusive employer offering great career pathways, enabling you to reach your full potential. Are you an experienced HR professional and considering a move into the Public Sector?...


  • Coleraine, Co. Londonderry, United Kingdom Hays Full time

    Senior Health, Safety & Environmental Advisor Your new company A global heavy engineering company in Co Antrim currently experiencing growth and expansion. The company design and manufactures top quality engineering products and distributes on a global scale. As the Senior Health, Safety and Environmental Advisor, you will assist various departmental...

  • Admin Scheduler

    2 weeks ago


    Coleraine, Co. Londonderry, United Kingdom Mpa Recruitment Full time

    MPA Recruitment Coleraine are working in partnership to assist our client theNorthern Ireland Housing Executiveto recruit an Admin Scheduler for the Coleraine Area. This is a full-time temporary position with an immediate start available. The post holder will be responsible to the Level 5 Senior Administration Manager for provision of the...

  • Stock Controller

    6 days ago


    Coleraine, Co. Londonderry, United Kingdom Riada Resourcing Full time

    Kilrea, Co. Londonderry, Northern Ireland See Job Description Job Type: Permanent Full-Time Added: 03/05/2024 Closing: 31/05/2024 Our client are a leading Irish and UK power generation specialist. Looking for a new opportunity? Apply today to find out more. About the role: Early finish Fridays, weekends off £27,000 per annum Company pension Duties ...


  • Coleraine, Co. Londonderry, United Kingdom Zeminwe Full time

    Our client in the fruit export industry is looking for a professional individual to join their dynamic team. Only candidates with previous experience in the fruit industry will be considered for this position Duties and Responsibilities: Weekly report in preparations of Grower Payments · Weekly preparations of Grower Payments · Loading of Grower...


  • Maghera, Co. Londonderry, United Kingdom Wellington Professional Recruitment Full time

    An opportunity has arisen for a MEICA Project Engineer to join an established Civil Engineering Contractor, delivering capital upgrades for NIWater. No experience within the water sector? We will recognise transferable skills and will work with you to give you the industry training and skills required. You will join an inhouse team of Mechanical,...


  • Coleraine, Co. Londonderry, United Kingdom Kerry Full time

    Position Type FT Permanent Kerry offers the industry’s largest portfolio of Taste & Nutrition Systems and Functional Ingredients & Actives, serving the Global Food, Beverage and Pharmaceutical industries. We work with the world’s top Retailers and Manufacturing companies to produce some of the best private-label products and tailored Food & Beverage...