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Manager-Account Manager
4 months ago
Our National client our recruiting for an Account Manager to run a new and growing fleet team in Peterborough.
Monday to Friday - 7.Career progression opportunitiesSkills required:
• Proven track record in a customer service environment
• Automotive Industry Experience
• Experienced in using Excel, Word and Outlook
As the Account Manager you will play a critical part of the day to day operation. Acting as the main point of escalation dealing with service issues and problem solving, communicating at all times with the different brands within the Account Managers remit.
A leadership role responsible for training and developing a team of customer executives and administrators.
Working with key stakeholders such as operations to ensure the high levels of customer service are delivered throughout the booking process.
Providing consultation and proactive fleet management, adopting best practice and striving for continuous improvement and innovation at all levels.
Support by providing leadership, guidance and support.
To work in collaboration with the other account team employees and technical teams to ensure that all vehicles are made available and work through the process to ensure we don't fail KPIs.
