Account Manager

2 weeks ago


Peterborough Cambridgeshire, United Kingdom 24-7 Recruitment Services Full time

Job Description:

24/7 is looking for an Accounts Manager based in Peterborough on behalf of one of our clients

Shift and Pay Information for an Accounts Manager:

  • Monday to Friday - 7.5 hours per day, timings are to be agreed
  • Salary - Between £40,000 to £45,000 depending on expereince

Main Accountabilities:

  • Account reviews with the brands on a monthly and quarterly basis identifying service level improvements
  • Account Management ensuring clear and effective communication with the brands
  • Establish a regime of regular engagement and feedback with the team and brands
  • Respond to or escalate customer issues within clear guidelines and recommend solutions. (e.g delays/reporting failures to systems)
  • Regular visits/ meetings to customers to see the brands
  • Collate and distribute key monthly reports taking the time to analyse and feedback trends and insights
  • Manage a team of account team members including administrators and specialists
  • Implements timely reporting processes and corrective actions for under performance
  • Collate and distribute key monthly reports taking the time to analyse and feedback trends and insights

For this job you will require:

  • Strong Administration skills
  • Strong communicator at various levels - ability to assess individual customer needs
  • Experienced in using Excel, Word and Outlook
  • Automotive Industry Experience
  • IT literate and able to adopt to new technologies
  • Excellent communication both verbally and written
  • Fluent in English

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