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Primary Research Data Operations Associate, Nordics
1 month ago
At PitchBook, we believe that the Data Operations team plays a vital role in setting us apart from our competitors. We take immense pride in providing top-quality data to our customers, while also being accountable, collaborative, and receptive to feedback. Our reputation for excellence is a direct result of our deep commitment to building the world's best private market database and we recognize the importance of investing in our team members from day one. That's why we offer specialized training and a mentorship program that is tailored specifically to the needs of the Data Operations team.
We value and celebrate the diverse perspectives, talents, and experiences of our team members and recognize the importance of building trust and strong cross-functional partnerships. If you're looking for a challenging and rewarding opportunity to take your career to new heights, we invite you to join us at PitchBook.
A Data Operations Associate at PitchBook is initially focused on becoming proficient in our in-house developed Research Tool Suite and our proprietary Primary outreach tools. Once proficient, they will be responsible for outreach via email and telephone to contacts at entities within one of PitchBook’s core datasets. This will require the Associate to create outreach strategies and batch and email templates, conduct email and phone call campaigns, and process client requests. The main objective of this role is to ensure PitchBook has the most accurate, comprehensive, and timely data available.
Become proficient in one of PitchBook’s core data areas of operation, including private equity, venture capital, M&A, or Institutional Investors
Leverage our in-house database, business intelligence reports, and other technology-based tools to ensure that proprietary data is audited and added to the PitchBook Platform efficiently while adhering to complex research tracking methodologies to ensure that data is of the utmost quality
Manage and drive effective email and call campaigns with the goal of gathering and verifying private market data
Consistently provide quality customer service, responding to requests from internal and external customers daily
Collaborate with other members of the Primary team and the broader Data Operations department to develop and improve processes, tools, and methodologies; identifying opportunities to improve upon the core quality metrics (comprehensiveness, accuracy, and timeliness)
Gather team feedback and utilize PowerBI reports to identify root causes of systemic data problems and drive operational, methodology, and Research Tool Suite Database improvements
Work closely with our Data Operations team in Mumbai to ensure we are accurately and comprehensively entering data into the PitchBook platform. Communicate effectively and efficiently with your team and other stakeholders across the Data Operations department to provide updates on project progress, address roadblocks, and celebrate wins
Participate in various company initiatives and projects as requested
Professional fluency in English and a Scandinavian language (Danish, Norwegian, Swedish or Finnish)
Bachelor’s degree or equivalent work experience
Enjoy relationship building and conversing with new people every day and comfortable to engage a diverse group of industry contacts
Interest in financial markets or services, particularly private equity and venture capital
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
Private medical insurance
Dental scheme
Additional medical wellness incentives
Life cover
Paid sabbatical program after four years
Paid parental leave
Robust training programs on industry and soft skills
Minimum 25 days annual leave and volunteer days
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
~8% Pension contribution
~ Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
We believe our business and our culture are strongest when we work together in person. We also know that it’s helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office3+days/week and that you are in the office full-time during the training period, for which the length varies by role. During an initial phone screen, the team will discuss expectations for this specific position.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
