Data Lead for Performance

3 weeks ago


Southampton, United Kingdom British Parking Association Full time

To ensure all aspects of the services provided are developed, maintained
and improved to benefit the traveling public in line with all associated
legislation and local policies.
• and moving traffic as set out in Traffic Management Act 2004, Road Traffic
Through the team, management information, and liaison with other teams
within established governance processes building public and Cllr
Lead and assist as appropriate in the development of services and policy
To develop systems, services and policies of the PCN Representation
services and policies of operational parking matters.
To represent the Authority in potentially complex formal and informal legal
challenges including general complaints, formal complaints, ombudsman
complaints, solicitors enquiries and formal legal proceedings.
governance processes building public and Cllr confidence and regularly
legal challenges and high value matters.
Lead in response to all escalated customer complaints, FOI’s and other
Southampton City Council’s Service Centre , Traffic, Highway Enforcement
and Legal teams, drawing on support, direction and advice and working
legislation and amend policy and process to suit.
To provide and analyse Management Information on all aspects of PCN
Financial Management
To comply with the Council’s financial policies and requirements.
To operate in accordance with HR policies and practice.
To comply with all Council policies in relation to Health and Safety and Information
To escalate risks and issues which may impact any aspect of performance or the
performance
The effective management of personal workload.
Commit to the protection and safeguarding of adults with care and support needs,
To participate in and to use the appraisal and performance contract process to
Professional Development.
WAMITAB Level 3 Award in Notice
Management Information qualification (or
including legal and regulatory
requirements and the risks of non-
including broader commercial awareness.
End to end project
management
Experience of analysing data and
Complaint handling skills with the ability to
service by helping influence and develop
strategic business plans, policy and
procedure using information and data
complex legal processes in a fair and
relevant legal framework.
focussed decisions using proactive risk
management and where set procedures
Takes personal accountability and holds others to account
• society and be prepared to implement the Council’s Equality Policy at a level
with due regard to the Council’s Equal Equality Policy.
Safety Policy and be aware of and observe any part of the policy related
Fire Marshall Yes ☐ No☒
Tool Allowance Yes ☐ No☒
Emergency Planning Rota Yes ☐ No☒
Contractual Car User (see



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