Head Of Customer Experience

An opportunity has arisen for a Head of Customer Experience to join a consumer goods business based in Manchester. The Head of Customer Experience will design and implement the Customer strategy for customers **Client Details** Our client, based in Manchester, is a market leading consumer goods business. With a wide range of customers globally, they are...

Join Our Team as Head of Customer Experience and Revenue Optimization! ?? In June 2021, Just Childcare was acquired by the Partou group of companies, followed by their acquisition of All About Children in September 2022. We will continue to invest significantly in the quality of care that we provide as our offering and the optimisation of our early years...

**Role Summary** They can evaluate previous interactions to identify the root cause of contact and understand where corrective actions are outstanding working to resolve customer contact. They naturally support and coach peers within the team to create an inclusive collaborative team culture both internally and externally with outsourced agents. Alongside...

**Head of Customer Transformation**: **Job details**: - Posted 24 November 2023 - Salary £100000 - £110000 per annum - LocationManchester - Job type Permanent - Discipline Infrastructure - ReferenceZJ-57-16 - Contact NameZak Jones **Job description**: **Job Title**:Head of Customer Transformation/Migration **Location**:Manchester, UK (90%...

I am currently looking to recruit a Head of User Experience for a leading and fast paced organisation based in Manchester. This is a fantastic opportunity where you will be managing a team of designers what work with both web and native mobile applications. The role will be focussed around improving customer experience and loyalty. Responsibilities will...

Dynamic and experienced Customer Services leader required with great people performance and budget management skills.Experience of digital transformation projects essential.Public or third sector experience essential.Full time, 36 hour a week position based in Wood Green, this role covers all areas of Customer Services for Haringey Council.Role Purpose,...

About Our Client Our client is a prominent player within their sector. Boasting a robust workforce, they are committed to delivering high-quality services to millions of customers across the UK. The company is based in Manchester and is known for its dedication to sustainability and innovation in its operations. Job Description This role would suit...

**Head of Customer Success** **Basic £55,000 - £65,000 + Bonus + benefits** Company: SaaS business experience huge growth Why: 40% growth YOY business - Are you and experienced Customer Success Manager / Lead? - Have you worked in a SaaS sales environment? We are currently working with a leading NW based SaaS company that have been experiencing...

CUSTOMER SERVICE ADVISOR ( EMAIL AND IN BOUND CALLS) B2B HOMEWARE  STOCKPORT - HYBRID ROLE 3/2 £Our client a highly successful B2B homeware company are looking to recruit an experienced E-commerce Customer Service Advisor (B2B ) experience and must have worked in a high volume call centre and have excellent English language skills and high standard...

Great opportunity working for an innovative and high energy SaaS company who are growing. We’re seeking a talented and experienced Head of Customer Success to lead their customer success team, ensuring that their service delivery aligns with their three core pillars: Onboard, Retain, and Grow. Key Responsibilities: - Lead the customer success team by...

About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all...

About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all...

Direct message the job poster from Brother International Europe Ltd Talent Management Officer at Brother International Europe Ltd | BSc Psychology with Business | CIPD Qualifications About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions....

I am currently looking to recruit a Head of User Experience for a leading and fast paced organisation based in Manchester. This is a fantastic opportunity where you will be managing a team of designers what work with both web and native mobile applications. Enabling the team to become more data driven where you will be tracking customer behaviours,...

Job Title: Head of Year Start Date: September 2024 Salary: MPS/UPS + TLR 2C Contract: Permanent We are seeking to appoint an exceptional Head of Year who is dedicated and keen to join our hard working, approachable and supportive pastoral team.The successful candidate will be an outstanding teacher with high expectations and they should possess the...

**Permanent, full time** **Closing date: 9th July 2023** **Interview Date: 17th July 2023** **_ Do you have a passion for service excellence?_** **_ Are you a strong leader with excellent communication skills?_** **_ Are you a creative, resilient and decisive person?_** **_ If so, we have the perfect role for you!_** Stockport Homes Group is a great...

This role requires you to provide outstanding customer service experience by performing consistently with the highest level of quality and exceed customer expectations to deliver exceptional value. **Client Details** Our client, based in Manchester City, is a market leading tech business. Due to continue growth, they have a new position available as...

Xero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero’s Customer Experience team. You will provide support and...

Salary: Competitive Salary with flexibility plus generous package As a leading UK developer and operator, they have delivered over 15 energy-efficient, renovation projects and new builds in Manchester, providing the city centre with over 900 luxury apartments. With an established reputation for quality, the organisation is entering a new phase of growth...

Head of Student Experience The following information provides an overview of the skills, qualities, and qualifications needed for this role. Full Time; Permanent Salary: Competitive Working Arrangements: Hybrid Location: London Area I am currently recruiting for a Head of Student Experience for my HE client based in London. The post holder will report...