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Entry Level Service Administrator

4 months ago

Waltham Cross Hertfordshire, United Kingdom Office Angels Full time

Are you looking to kickstart your career in the service industry? Our client, a leading organisation in the automotive sector, is currently seeking an Entry Level Service Administrator to join their dynamic team in Waltham Cross. With competitive salary rates ranging from £21,000 to £24,000 and a range of fantastic benefits including progression opportunities, 20 days of holiday plus Bank Holidays, and convenient on-site parking, this is an incredible opportunity for someone passionate about delivering outstanding customer service.

As an Entry Level Service Administrator, you will play a vital role in ensuring exceptional service to our client's customers. You will be the primary point of contact, providing support and guidance for customers requiring vehicle service, maintenance, and defect resolutions. Your responsibilities will include managing customer inquiries, scheduling appointments, and coordinating service activities with the aim of maximising efficiency and customer satisfaction.

What will your day look like as an Entry Level Service Administrator?

Engaging with customers to understand their vehicle issues and concerns, offering the most suitable solutions.
Documenting and maintaining comprehensive records of customer interactions, ensuring all paperwork is appropriately stored for future reference.
Crafting estimates and invoices for completed work, providing accurate information to customers promptly.
Collaborating with other team members to ensure the smooth running of the service department, playing a key role in delivering exceptional service standards.
Embracing opportunities for growth and career development within our client's organisation, with the potential for advancement.You will be working Monday to Friday, with shifts between 7 am - 5 pm or 8 am - 6 pm. Additionally, you will be required to work 1 in 4 Saturdays from 8 am to 12 pm. The office is conveniently located just a short 5-minute walk from Waltham Cross train station, ensuring an easy commute for candidates based in Enfield, London, or nearby areas.

To excel at this role, you should possess excellent communication and problem-solving skills, be highly organised, and have a passion for delivering top-notch customer service. Prior experience in a similar capacity would be beneficial, but it is not essential as training will be provided.

If you are a motivated individual looking to join a dynamic team and begin your career journey in the service industry, we would love to hear from you. Don't miss out on this exciting opportunity - apply now and take the first step towards your future success as an Entry Level Service Administrator

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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