3rd Line Technical Engineer
3 days ago
Major IT have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery.
The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to continue to grow around 20% year on year.#
As a result of continued expansion, my client has immediate requirements for a 3rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area.
Ideal Candidate
The successful candidate will come from a similar fast paced environment ideally within managed services with at least 3 years commercial experience in a technical 2nd / 3rd line engineering position.
As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server migration knowledge including system networks, installation, maintenance, cloud migration and data security with requirements to visit client sites on occasion.
Skills and responsibilities
At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3rd line troubleshooting and diagnostic experience via logs and reports
A good knowledge of Windows Server (2012 to 2022) administration and migration
Active Directory config / admin including good network skills (DNS/DHCP)
A technical knowledge of O365 & SharePoint migration
Virtualisation experience (Hyper-V / VMware)
Firewall Technologies and configuration including Factor Authentication solutions
Excellent customer service and customer facing skills with a focus on exceptional service delivery
A desire to learn new products and keep up to date with the latest technology
Desirable:
Azure - IaaS & PaaS
Understanding of SQL Server
Microsoft Intune, Conditional Access, Defender for Endpoint / O365, Encryption.
VPN knowledge
Benefits:
25 Days Annual Leave + 8 public holidays
Company Pension Scheme
Private Health Care
Employee Discount Scheme
Ongoing Training & Development
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