3rd Line Technical Engineer

3 weeks ago


South Yorkshire, United Kingdom Major Recruitment Full time

Major IT have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery.


The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to continue to grow around 20% year on year.#


As a result of continued expansion, my client has immediate requirements for a 3rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area.


Ideal Candidate


The successful candidate will come from a similar fast paced environment ideally within managed services with at least 3 years commercial experience in a technical 2nd / 3rd line engineering position.


As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server migration knowledge including system networks, installation, maintenance, cloud migration and data security with requirements to visit client sites on occasion.


Skills and responsibilities


At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3rd line troubleshooting and diagnostic experience via logs and reports

A good knowledge of Windows Server (2012 to 2022) administration and migration

Active Directory config / admin including good network skills (DNS/DHCP)

A technical knowledge of O365 & SharePoint migration

Virtualisation experience (Hyper-V / VMware)

Firewall Technologies and configuration including Factor Authentication solutions

Excellent customer service and customer facing skills with a focus on exceptional service delivery

A desire to learn new products and keep up to date with the latest technology


Desirable:

Azure - IaaS & PaaS

Understanding of SQL Server

Microsoft Intune, Conditional Access, Defender for Endpoint / O365, Encryption.

VPN knowledge


Benefits:

25 Days Annual Leave + 8 public holidays

Company Pension Scheme

Private Health Care

Employee Discount Scheme

Ongoing Training & Development


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