Strategic Account Director
3 weeks ago
- Strategic Account Director - Digital and Professional Services About The Role
We are seeking an experienced senior leader to lead and grow the Digital and Professional Services Strategic Accounts portfolio at the National Composites Centre (NCC).
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Part of the High Value Manufacturing Catapult, the NCC is an independent, open-access technology centre focused on addressing some of the world’s most complex engineering challenges. You will join this dynamic organisation as it embarks on implementing its new 5-year strategy, one that is growth and impact focused.
Reporting to a member of the Leadership Team you will be accountable for the development and strategic account management of the sectors’ major customers, set strategic direction and ensure growth strategy for these segments is informed by latest insight and intelligence.
You will demonstrate strong leadership to grow these business segments, embed a customer-focused approach to delivery and work in lockstep with industry to deliver even greater impact for the UK.
Key responsibilities:
- Set strategic direction and implement a strategic account management approach to accelerate and drive business growth through a portfolio of technology, capability, and service offerings.
- Develop a network of senior leaders across investment, professional services and allied organisations and networks. Raise the NCC’s profile across this stakeholder landscape to ensure its capabilities and expertise are known and understood.
- Create a portfolio of innovative partnership constructs and commercial offerings. Execute a ‘go to market’ strategy; informed by latest external analysis, and market insight.
- Represent the NCC on relevant business and industry initiatives and networks and inform organisational thought leadership.
- In partnership with the Director for External Affairs, inform national and sub-national industrial strategy and investment decisions and the development and delivery of impactful, targeted, and customer-focused external sector campaigns that grow the business and its customer pipeline.
- Be committed to developing the talents of the wider organisation.
Alongside leading day-to-day activities, this role will be central to driving forward high-priority projects and securing the public and private sector funding needed to deliver them.
So, what are we looking for?
- Experience of senior leadership within a commercial organisation, strong negotiating skills, commercial acumen, and an evidenced track record of driving business growth through a customer-centric approach.
- A track record of strategic account management and of developing innovative commercial partnership and deal constructs.
- An outstanding ability to forge excellent relationships and a strong, senior network across the digital and professional services landscape.
- Evidenced ability to use data, including stakeholder insights and wider intelligence, to inform strategy development and underpin business growth.
- Have highly developed written and oral communication skills with a proven track record in skilful navigation through senior stakeholders across business and industry.
- An ability to create and contribute to a culture of innovation and a collaborative approach to delivering outcomes.
- A track record of strong leadership, of delivering through others in a matrix organisation and of developing high performing teams.
- An understanding of the UK innovation funding and organisational landscape.
The post involves regular travel to Bristol and London.
What do we offer in return?
Hybrid and flexible working as standard, annual salary reviews, company paid private medical insurance, up to 12.5% employer pension contribution, great people, honor ary staff status at the University of Bristol. With a genuine focus on wellbeing, EDI and learning and development this is a chance to build your career in a thriving R&D facility with a bright future.
We see your future in ours. Apply now.
About The Company
Not sure you meet all the requirements? Let us decide Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do. At the NCC we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We ensure that all hiring decisions are made without regard to age, race, national origin, sex, disability, gender, gender identity, religion, or any other protected characteristics, and will treat all applications with the strictest confidence. We’re always open to hearing how we can support flexible working in different ways, including part-time work. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered. We wish you every success in your job search.
Why the NCC?
We see our success in yours. The future of composites manufacturing relies on the NCC, and we rely on the right individuals to make it happen, whether they’re engineers or not
Diverse challenges – the NCC isn’t just about aerospace. We’re working with over 16 sectors and a variety of customers, from private ventures to the global tier 1 companies, providing variety to your experience.
Innovation – a world-leading research and development centre, the work we do brings novel and innovative solutions to industry, with the future firmly in mind. So we need innovating thinking not just in Engineering, but across all support functions.
Development in composites, and you – if the scope of exciting work isn’t enough to sway you, our ethos of continued learning and development and flexible working patterns will.
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