Operations Coordinator

3 weeks ago

Manchester, United Kingdom Gulf Agency Company Full time

GAC UK employs a team of over 350 specialists spread across 25+ branches throughout the UK, Ireland and Gibraltar. Our focus is on providing integrated shipping, logistics and marine solutions to diverse industries, from offshore oil & gas and renewable energy to every aspect of the shipping sector, from cruise liners and superyachts to tankers and dry bulk vessels. Additionally, our teams dedicated to marine leisure, sports, events, automotive, and aviation sectors offer specialised services tailored to these niche markets. The highest standards of customer service, operational excellence and delivery are central to everything we do.

We are currently recruiting for an Operations Coordinator to be based at our Manchester office.

What you’ll be responsible for:

  • Moving shipments via all methods of transport – Road, Air, Courier, Ocean ensuring all customs requirements are also met and in place.
  • To ensure all invoicing is accurate and completed in a timely manner.
  • Maintaining excellent working relationships with clients and stakeholders.
  • Ensuring accurate information is provided to our clients regarding their material and shipments.
  • Problem solving & critical thinking to optimise service delivery and maximise margins.
Job requirements

The ideal candidate will have:

  • Strong communication and organizational skills.
  • Ability to multitask and prioritise.
  • Ability to produce and maintain accurate documents.
  • Experience using Microsoft Office products.
  • A network of own contacts and preferred suppliers.
  • A desire to improve services offered to customers by analysing performance and reviewing suppliers.
  • Experience working to tight deadlines and effective time management.
  • Experience in Import and Export Air Freight Experience & UK Customs Experience, Road Experience preferred but not essential.

The Package

GAC gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects. In addition, you will receive a variety of benefits including:

  • Staggered start times between 7am to 10.30am(37.5 hours per week)with on call requirement (1 week per month)
  • Paid on call service and call out fees
  • 38 days’ annual leave per year, plus a day off on your birthday
  • Access to Vitality Private Medical Insurance
  • Company pension
  • Life assurance
  • Employee assistance programme
  • Enhanced maternity and paternity benefits
  • Tusker Car Lease Scheme

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of 16 Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We are passionate about diversity and inclusion and joined the Diversity in Maritime Charter to underline our commitment to take tangible steps to optimise the diversity within our organisation.

In January 2023, Macmillan Cancer Support became our official charity of the year. Together, GAC UK and Macmillan Cancer Support will be working to help people with cancer and their loved one’s live life as fully as they can.

If you think you have what it takes to become part of the GAC UK team, we look forward to receiving your application.

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