Permanent Desktop Support Engineer
2 weeks ago
Desktop Support Engineer
The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.
This is a full-time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on Fridays
As a Desktop Support Engineer your role will involve:
* Desktop/Laptop/VDI build, configuration and deployment to end users
* Software installation/deployment
* Smartphone deployment
* Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls
* Hardware installation/upgrade/break fix for desktop, laptop, and server
* Smartphone support
* Service Desk cover as required
* Assisting with customer projects
Full UK driving license is essential to provide support across the large site and surrounding satellite sites
* Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support
* Microsoft Office 2010 onwards
* Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
* Knowledge of Microsoft SCCM and OS/Application deployment
* Driving licence essential to provide support across the large site and surrounding satellite sites
Microsoft Windows 7/10 training and certification
* Understanding of SCCM
* Flexible benefits including, medical insurance and eyecare vouchers
* Company pension scheme
* 23 days holiday raising to max 25
* Option to purchase/sell additional holiday
* Life insurance
* Employee Assistance Programme
In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application.
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