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Permanent Desktop Support Engineer

4 months ago

Yeovil Somerset, United Kingdom Global Technology Solutions Ltd. Full time €29,290

Desktop Support Engineer

The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.

This is a full-time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on Fridays

As a Desktop Support Engineer your role will involve:
• Desktop / Laptop / VDI build, configuration and deployment to end users
• Software installation / deployment
• Smartphone deployment
• Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls
• Hardware installation / upgrade / break fix for desktop, laptop, and server
• Smartphone support
• Service Desk cover as required
• Assisting with customer projects

Full UK driving license is essential to provide support across the large site and surrounding satellite sites
• Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support
• Microsoft Office 2010 onwards
• Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
• Knowledge of Microsoft SCCM and OS / Application deployment
• Driving licence essential to provide support across the large site and surrounding satellite sites

Microsoft Windows 7/10 training and certification
• Understanding of SCCM
• Flexible benefits including, medical insurance and eyecare vouchers
• Company pension scheme
• 23 days holiday raising to max 25
• Option to purchase / sell additional holiday
• Life insurance
• Employee Assistance Programme