Customer Service Administrator

2 weeks ago

Blantyre South Lanarkshire, United Kingdom Nine Twenty Full time

Customer Service Administrator BLANTYRE Monday - Thursday - 2pm - 10 pm (WFH) Friday - 9am - 5pm (ONSITE) Nine Twenty are supporting our Manufacturing client who are looking for a Customer Service Administrator to join their Logistics team. You will be responsible for prioritising and processing global customer orders whilst providing support. It is a dynamic environment where the ability to react to customer demands is key. Duties & Responsibilities: Prioritise and process customer orders and requests Provide pricing and delivery information Purchase order entry and processing Communicate with customers about their orders, including any delays or changes in delivery Maintain thorough and accurate customer service records Support Sales and Design Team Work closely with Manufacturing & Finance teams Support customers in different time zones May include some elements of supplier management Experience and Skills: Team player with the ability to handle high workload and work well in a busy environment Customer Service experience Previous experience in a high volume FMCG/ manufacturing industry Ability to work unsupervised Good listening skills Excellent communication Experience of ERP systems Adaptable in a changing environment This role comes with a great benefits package, if you feel you are a good fit then please get in touch. To be considered for this opportunity, please apply today or contact Peter Hasson. E: (url removed)

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    Blantyre, South Lanarkshire, United Kingdom Nine Twenty Full time

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