Product Support Engineer
2 months ago
Job Description
Solution 47 Recruitment has a fulltime permanent position of Product Specialist for our very successful Engineering client
Our client prides themselves on commitment to product training and support, and a customer focused approach is pivotal to this role. You will be required to offer technical support, both electrical and mechanical, to customers worldwide via phone, email, and Skype.
Requirements
Ideally qualified in electrical or mechanical engineering or equivalent, you will require a sound knowledge of electromechanical machinery, industrial automation, and control systems (PLC, inverter drives and relays). You should be able to confidently assist customers in using a multi-meter to diagnose electrical faults and clearly demonstrate a systematic approach to fault finding. You will also be expected to support customers in the market leading Sectors within our clients field.
Strong PC skills are essential, you will be expected to work with existing data and document management tools to be able to systematically log calls and outcomes. You should also have an extensive working knowledge of the Microsoft Office Suite as you will be expected to review, maintain, and update product manuals, datasheets, and bills of material.
Evidence of project management experience and change management processes would also be advantageous.
Summary of main responsibilities
- Provide customer support on technical issues for global customers from first contact to resolution.
- Fault diagnosis for electrical and mechanical issues.
- Occasional site work may be necessary, full current driving licence required.
- Maintain and deliver service bulletins and support manuals.
- Strong problem-solving skills carry out root cause analysis.
- Strong written and verbal communication skills.
- Ability to manage time effectively, prioritise and oversee multiple projects.
- Provide technical training support both internally and externally.
- Supporting & mentoring the Field Service Technician
- Creating and producing training media and programs for distributors and end users.
JBRP1_UKTJ
#J-18808-Ljbffr-
Product Support Engineer
7 days ago
Haverhill, Suffolk, United Kingdom Solution 47 Recruitment ltd Full timeJob Description Solution 47 Recruitment has a fulltime permanent position of Product Specialist for our very successful Engineering client Our client prides themselves on commitment to product training and support, and a customer focused approach is pivotal to this role. You will be required to offer technical support, both electrical and mechanical, to...
-
Production Engineering Apprentice
2 months ago
Haverhill, Suffolk, United Kingdom Energy Jobline CVL Full timeApprenticeship Opportunity*** Are you looking for a varied role learning new skills within an Engineering environment? Job Title: Apprentice Production Engineer Hourly rate £6.Contract Type: Full time, permanent Our client based in Haverhill is looking for an Apprentice Production Engineer with an interest in engineering to join their team on a two year...
-
Apprentice Production&Nbsp;Engineer
4 weeks ago
Haverhill, Suffolk, United Kingdom PureKat Consultancy Full timeApprenticeship Opportunity*** Are you looking for a varied role learning new skills within an Engineering environment? Job Title: Apprentice Production Engineer Location: Haverhill, Suffolk Hourly rate £6.40p/h - £11.44p/h Hours: 4 -5 days on site per week, possibly 1 day at WSC in Bury St Edmunds (to be confirmed) Contract Type: Full time, permanent ...
-
Product Engineer
4 weeks ago
Haverhill, Suffolk, United Kingdom Templarfox Consultancy Ltd Full timeDESIGN ENGINEER A Leading design, manufacturer and installation of bespoke cleanrooms to the life science and technical sector are expanding and looking to secure a Design Engineer. The design engineer is key role to translate the customer vision into a concept and reality. As the design engineer you will be responsible for the technical input to client...
-
Product Design Engineer
2 months ago
Haverhill, United Kingdom Pinnacle Recruitment & Selection Full timeProduct Design Engineer required by international business which designs and manufactures products which have an aesthetic appeal whilst providing practical solutions to office working environments. We therefore require a Product Design Engineer who hascreative flair but who also has a strong understanding of engineering design and manufacturability....
-
Apprentice Production Engineer
3 weeks ago
Haverhill, United Kingdom PureKat Consultancy Full timeApprenticeship Opportunity***Are you looking for a varied role learning new skills within an Engineering environment?Job Title: Apprentice Production EngineerLocation: Haverhill, SuffolkHourly rate £6.40p/h - £11.44p/hHours: 4 -5 days on site per week, possibly 1 day at WSC in Bury St Edmunds (to be confirmed)Contract Type: Full time, permanentOur client...
-
Apprentice Production Engineer
3 weeks ago
Haverhill, United Kingdom PureKat Consultancy Full timeApprenticeship Opportunity*** Are you looking for a varied role learning new skills within an Engineering environment? Job Title: Apprentice Production Engineer Location: Haverhill, Suffolk Hourly rate £6.40p/h - £11.44p/h Hours: 4 -5 days on site per week, possibly 1 day at WSC in Bury St Edmunds (to be confirmed) Contract Type: Full time,...
-
Apprentice Production Engineer
3 weeks ago
Haverhill, United Kingdom PureKat Consultancy Full timeApprenticeship Opportunity*** Are you looking for a varied role learning new skills within an Engineering environment? Job Title: Apprentice Production Engineer Location: Haverhill, Suffolk Hourly rate £6.40p/h - £11.44p/h Hours: 4 -5 days on site per week, possibly 1 day at WSC in Bury St Edmunds (to be confirmed) Contract Type: Full time,...
-
Apprentice Production Engineer
2 weeks ago
Haverhill, United Kingdom PureKat Consultancy Full timeApprenticeship Opportunity***Are you looking for a varied role learning new skills within an Engineering environment?Job Title: Apprentice Production EngineerLocation: Haverhill, SuffolkHourly rate £6.40p/h - £11.44p/hHours: 4 -5 days on site per week, possibly 1 day at WSC in Bury St Edmunds (to be confirmed)Contract Type: Full time, permanentOur client...
-
Graduate Product Design Engineer
2 months ago
Haverhill, United Kingdom Pinnacle Recruitment & Selection Full timeGraduate Product Design Engineer required by international business which designs and manufactures products which have an aesthetic appeal whilst providing practical solutions to office working environments. We therefore require a Graduate Product DesignEngineer who has creative flair but who also has a strong understanding of engineering design and...
-
Technical Sales Engineer
4 weeks ago
Haverhill, Suffolk, United Kingdom Prime Appointments Full timeA world leading manufacturing company is seeking a dynamic and knowledgeable Technical Sales Engineer to support their robust global growth. This role will be pivotal across Essex, Suffolk, Cambridgeshire and Norfolk. In return for your expertise and commitment, they offer on-target commission, a company car, laptop, and mobile phone. Additionally, you...
-
Software Support Engineer 2nd Line Support
2 months ago
Haverhill, United Kingdom Hendron Pearce Ltd Full time**Software SupportEngineer** Our client is a market leader in the development and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers. They are a solutions provider to the major retail industry for Point of Sale products. They have been at the forefront of POS & weigh...
-
Production Engineer
3 weeks ago
Suffolk, United Kingdom Rise Technical Recruitment Limited Full timeProduction engineer Mildenhall £30'000-£40'000 + DAYS BASED ROLE + Training + Pension + Overtime + holiday Do you have a background running production machinery in a manufacturing environment? Are you looking for a role on days with a growing company where you will be provided training and the opportunity to develop your career? In this role you will work...
-
Mechanical Design Engineer
2 months ago
Haverhill, Suffolk, United Kingdom Reed Full timeRole – MechanicalDesign Engineer Location – Haverhill, Suffolk Salary – £35,000 to £40,000 DOE A global leader in special purpose machinery. Recognised worldwide, this is an exciting opportunity to join a highly successful, specialist manufacturer. You will be designing and developing high quality, innovative machinery! Qualifications...
-
Production Operative
1 month ago
Haverhill, Suffolk, United Kingdom First Call Contract Services Full time €12We have an exciting opportunity to work for an award winning manufacturing business, considered to be the leader in its field. Pay rates from £11.50 per hour depending on shifts. The role of Food Production Operative is based in Haverhill. You don't need any experience; we offer full support for you to succeed in your role! First Call Contract...
-
Production Operative
4 weeks ago
Haverhill, Suffolk, United Kingdom First Call Contract Services, Ltd. Full time €12We have an exciting opportunity to work for an award winning manufacturing business, considered to be the leader in its field. Pay rates from £11.50 per hour depending on shifts. The role of Food Production Operative is based in Haverhill. You don't need any experience; we offer full support for you to succeed in your role! First Call Contract...
-
Controls Engineer
2 months ago
Haverhill, Suffolk, United Kingdom Reed Full timeRole – Controls Engineer (bespoke automated machinery) Salary – circa. £45,000 DoE Location – Haverhill, Suffolk Due to growth and development of new product ranges my client is looking to expand their Controls and Design teams. What we are looking for, Degree qualified in a relevant engineering discipline Extremely competent with...
-
Production Controller
2 months ago
Haverhill, United Kingdom TAIT Towers Full time**TAIT is the Market Leader in designing, constructing and delivering world-class solutions for live experiences.** Whether it's creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. With its proprietary...
-
Multi Skilled Maintenance Engineer/Engineer
1 month ago
Haverhill, Suffolk, United Kingdom ATA Recruitment Full time €40,000Role: Maintenance Engineer Salary: £40,000 + Overtime + Bonus (OTE £45,000) Shifts: Monday to Friday (Days) Training and Progression Opportunities + Overtime + Bonus + Medical Our client are a specialist manufacturing company that have been producing for over 20 years and have 100 unique products that they make and supply to other businesses making...
-
Controls Engineer
2 months ago
Haverhill, Suffolk, United Kingdom TAIT Towers Full timeTAIT Towers is the Market Leader in designing, constructing and delivering world-class solutions for live experiences. Whether it is creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. With its proprietary...