Volunteer Customer Service/sales Assistant

3 days ago


Preston Lancashire, United Kingdom Group 1 Automotive Full time

Sales & Customer Service Advisor
JLR Preston Contact Centre
As a Sales & Customer Service Advisor atJLR Preston, you will be part of an organisationthat believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities. 33 days annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available
~ Retail discounts that save you money every day
~ Gym discounts, cash healthcare plans , and a cycle-to-work scheme
~ Car discounts for new and used purchases and servicing
~ Flexible pension scheme to support your financial future
~ Family-friendly policies that help you spend more time with the people that matter
~ A wellbeing programme to support you and your family
~ A community volunteering day

At JLR Preston we are extremely talented and passionate about our customer experience and are looking for someone that shares the same values and passion. We welcome applications from experienced sales & customer advisors, as well as people with the drive and enthusiasm to learn something new.

Handling inbound & outbound telephone calls to existing customers (No Cold-Calling)
Quickly identifyingthe needs of the customers and guidingtowards the service or product that will best meet their requirements
Providinga high level of customer service which will allow you to build relationships with our customers to retain business
We value diversity and believe it strengthens our team. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you dont need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.



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