Senior Client Servicing Administrator

2 weeks ago


Thetford Norfolk, United Kingdom Spider Full time

Customer Service Administrator - If you are a motivated individual with strong administrative skills this could be the next role for you Spider is working on behalf of a Transport Company, who are looking to recruit an experienced Customer Service Administrator based at their premises in Thetford, Norfolk.
Competitive salary: £Holiday: 25 days holiday plus 8 bank holidays.
Pension: company pension scheme available.
Employee extras such as: private healthcare cover, on-site parking, job security with a full-time permanent role.
As a Customer Service Administrator, you will be responsible for providing administrative support and ensuring the smooth operation of their busy transport office. The role is office based and you will be working Monday to Friday from 11:00 am - 19:00pm on a full-time basis.
Communicating efficiently with customers, network members and drivers
Organising and managing multiple accounts
Dealing with customer queries on the phone and by email
Maintaining and updating data in electronic databases
Streamlining processes and making sure of smooth operations in the office
It is essential that you have previous customer service experience and understand office procedures and principles. As well as this, strong communication skills and telephone etiquette are required for this role. No recruitment agencies, please
Additional Keywords: administrator, customer service, transport, office support, parcel delivery, admin, delivery
As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application #J-18808-Ljbffr



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