Client Accounts Administrator

4 weeks ago


Norfolk, United Kingdom JLL Full time

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
About JLL - We’re JLL— a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
We are looking for an Accounts Administrator to support the Client Accounts Team.

**What this job involves**:
Income Management
Support the raising of rental income, including preparation of turnover calculations and maintenance of rent deposits

Manage accounting for other income, (incl car park, shopping centres, and interest on late payments) and maintain income reconciliations.

Produce completion statements relating to property sales and the end of tenants’ leases.

Process tenant refunds as instructed by surveyors.

Expenditure Management
Liaise with site staff to ensure service charge expenditure is accurate, reporting any variances as needed.

Maintain accounting records for expenditure recoverable from tenants.

Reporting
Assist team with the production of regular client reports

Complete banking summaries for clients within agreed timeframes.

Assist with the completion of statutory & regulatory reporting to HMRC & Royal Institution of Chartered Surveyors

Teamwork
Work with the wider client accounting team to ensure workload is effectively managed.

Build strong working relationships with rest of team to improve outcomes for the team.

Desired skills & experience for this role
Knowledge or experience of basic accounting/book-keeping

Minimum GSCE level education or equivalent with at least C in Maths and English

Good computer literacy skills.

Good interpersonal and communication skills.

Must be flexible and able to work under pressure, multi-task and effectively prioritise.

Organised, with attention to detail and able to work to tight deadlines.

Able to use own initiative to resolve day to day issues.

AAT Qualified (desirable)

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.
Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

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