Finance Retention Specialist

2 weeks ago

Crawley West Sussex, United Kingdom Jago Consultants Full time

Our client is a main car dealership looking to recruit a Finance Renewals / Retention Specialist to join their busy Sales department.

Job Role – Renewal / Retention Specialist

Job Location – Near Crawley in West Sussex

Salary – OTE £ 50,000

Working closely with the Sales Manager, this position will involve identifying, and contacting customers who have previously purchased a vehicle from the dealership and their finance agreement is due expire. Your role will be to contact these customers, booking appointments for your sales executive colleagues, and calculate prices and finance payments.

Finance Renewal / Retention Specialist Role:

  • Contacting customers by telephone to make appointments for sales staff
  • Identify potential renewal customers from daily list of customers due in for service
  • Calculate finance payments for customers
  • Review of appointments with sales staff
  • Follow up by telephone of customers following appointments
  • Provide reports and analysis of appointments and sales to management team
  • Provide backup and support to Transaction Manager

Experience:
Ideally, you will have previous experience in a similar role as as Car Finance Renewal / Retention Specialist
This is a fast paced environment and you will need to be professional, approachable, and enthusiastic
You will need to be computer proficient to build customer quotes, track performance and email customers 
This is a fantastic opportunity with an exciting brand working for a market leading dealership group.

I look forward to hearing from you with regards to the Renewals / Retention Specialist role in the Crawley area of West Sussex.

Contact: Andy at Jago Consultants

Not the right position for you? please visit our website for full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details.

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Unit 7 Parklands Business Centre
44 Chartwell Road
Lancing
West Sussex
BN15 8UE

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