Account Director- Project Risk Software

2 months ago

Bristol, United Kingdom Amdaris Group Limited Full time

ACCOUNT MANAGER - BRISTOL
Amdaris - an Insight company, is a scaling, forward-thinking software development business. We are seeking an experienced Account Manager with expert knowledge in customer success to become the glue that brings us closer to our clients to achieve a true one team partnership approach. ACCOUNT MANAGER DESCRIPTION
As an Account Manager at Amdaris, your role is to ensure high levels of customer satisfaction across your client base to ensure the renewal, replacement, and growth of revenue across your portfolio. A creative thinker that is determined to achieve the impossible and eager to find solutions to any challenges that may arise in the process of expanding or maintaining revenue numbers.
Your role as Account Manager is as integral internally as it is externally. The same skillset is required to manage internal stakeholders and help inform the business in the appropriate ways. ACCOUNT MANAGER RESPONSIBILITIES
Spend 2 days a week on client site for relationship building
Carry out consultancy exercises in close collaboration with the Business Solutions team to uncover ways in which Amdaris can further support our clients
Facilitate the process of completing client proposals for net new opportunities in close collaboration with the Commercial, Delivery, Technology, Business Solutions teams.
Lean heavily on existing referrals to expand Amdaris’s influence in your existing projects and portfolio.
Build strong relationships with the Heads of Department across all Amdaris functions through the reliability of your professional brand.
Work closely with Portfolio Directors and Delivery Leads assigned to each client project to ensure transparency, alignment, and quality of our governance responsibilities.
Create and maintain sales account plans on a quarterly basis to inform the business and its functions of particular market trends, upcoming renewals, and growth opportunities.
Commercial:
Create and maintain a renewal’s plan for your existing portfolio and inform the business of potential risks to revenue along with solutions to maintain it.
Create a robust sales territory plan to inform the business of ways in which you plan to achieve the necessary % of expansion across your portfolio.
Data:
Understand the value of accurate data for a fast-paced business and in particular the importance of timeliness of updates across relevant departments
Work with sales operations to find interesting and fun ways to leverage data for commercial purposes
ACCOUNT MANAGER REQUIREMENTS
Building relationships with Project Managers, Delivery Leads, Heads of Division, Technical Directors, and CTOs
Creative and independent thinking
A strong professional brand
Competitive employer pension contributions.
Private Medical Insurance.
Flexible and hybrid working options.
Employee benefits, including cycle-to-work scheme, electric car scheme, gym discounts, and more.
Investment in personal development through training and qualifications.
Monthly social and charitable events.
On-tap beer for those moments of celebration.
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