Associate Services Consultant

4 weeks ago

London, United Kingdom Celonis Full time

The Team

You will be joining the Celonis Services team. Our team’s mission is to drive product success along three core principles: simplicity, focus, and execution.

As a team, we enjoy working in a fast-paced environment and share a sense of belonging to a community that wants to learn and grow together. The team culture is based on diversity, trust, continuous development, and improvement with people from across the globe.

The Galaxy program unites Celonauts across different locations into one dedicated onboarding program which develops recent graduates into well rounded, skilled Services professionals in 12 months.

The Role:

In this role you have the chance to launch your career in the enterprise software world by joining the Galaxy Graduate Program as an Associate Galaxy Celonaut . The Galaxy Program will provide you with a structured approach to kick start your career within Celonis, learning and delivering value to our customers, over a period of 12 months.

In particular, Galaxy’s cohort structure and rotational nature will develop your expertise across the Celonis value journey with a focus on learning the technology, implementation cycle, approaches to innovation and automation, enablement, support, and customer engagement best practices.

The work you’ll do:

As a CS Galaxy Celonaut, you will be an integral part of our teams preparing yourself for a career with Celonis. The program will combine learning and hands-on experience, making sure all aspects of the post sale customer experience are represented. The following activities are part of the program:

  • Practical assignments across our customer projects. Accelerate our customers’ digital transformation and drive Celonis’ expansion within the market.
    • Deploy high-value use cases
    • Perform complex data transformations to optimize data for analysis
    • Collaborate with consultants to develop analyses
    • Conduct precise calculations of KPIs integrated in customer solutions
    • Support the implementation and configuration of EMS implementations for customers
    • Assist in troubleshooting and resolving technical issues for customers
    • Develop individual Python scripts utilizing Machine Learning Workbench (MLWB) to efficiently consume and transmit data to EMS
    • Collaborate with the Celonis Academy team to create custom enablement plans and train customer's analysts and business users on the analysis, KPIs and other Celonis solutions you developed
  • Rotate between the various teams within the Celonis Services organization.
    • Customer-facing implementation consulting
    • Technical onboarding,
    • Celonis support,
    • Academy and global programs.

The qualifications you need:

We are looking for people who enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes.

You have a degree level in the field of Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program and gained first working experience in (IT-) Consulting or a similar area in the form of an internship.

You have a strong interest in Big Data, Data Mining, and Process Mining and you seek continuous improvement of your know-how.

You are successful as an Associate Galaxy Celonaut if you:

  • Enjoy interacting with various customers
  • Understand and are able to interpret business processes
  • Are a person with analytical skills, and have a basic knowledge of SQL or other programming languages (Python, R, Matlab...)
  • Search for a job with a steep learning curve in order to think outside the box and to continuously broaden your knowledge
  • Have good English skills, other languages such as German, French, Italian or Portuguese are an advantage.
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