Sales Team Leader

6 days ago

South East England, United Kingdom Trinity Homecare Full time
Job Description

Sales Team Leader – competitive salary, plus bonus and benefits (dependent on skills and experience) - Worcester Park

  • Are you a driven sales leader with an ability for creating and implementing successful sales processes?
  • Do you want to lead and motivate a high-performing team while making a real difference in people’s lives?

Trinity Homecare Group is looking for an exceptional Sales Team Lead to take charge of our sales operations, leading a team of 8-10 sales professionals. This is an opportunity for someone who thrives in a dynamic environment, is passionate about continuous improvement, and is eager to drive fantastic results for a growing organisation.

What are the Benefits?

  • Career Development: Grow your leadership skills and make a real impact in a growing private equity backed business.
  • Dynamic Environment: Work in a fast-paced, diverse environment with the opportunity to define, develop, and implement new sales processes.
  • Impactful Role: Play a vital part in shaping the future of Trinity Homecare and enhancing the lives of our clients through effective sales leadership.

What will the Role Involve?

  • Leadership & Team Management: Lead, inspire, and manage a team of 8-10 sales professionals, fostering a high-performance culture where everyone brings their best selves to work.
  • Sales Process Development: Take ownership of creating and implementing sales processes that drive efficiency and effectiveness across our sales operations.
  • Sales Strategy: Develop and execute targeted sales strategies for our Trinity Homecare and Country Cousins brands, ensuring alignment with business goals.
  • Team Development: Oversee continuous development of your sales team to ensure they have the tools and knowledge to succeed.
  • Performance Management: Set clear KPIs and performance targets, regularly monitor results, and implement improvement plans where necessary to drive outstanding team performance.
  • Operational Management: Ensure that all contact centre operations are streamlined, customer-centric, and designed to optimise sales processes.
  • Commercial Insight: Leverage data-driven insights to optimize performance and link sales activities to broader commercial objectives.
  • CRM & Systems: Utilise Microsoft Dynamics or equivalent CRM software to manage sales workflows, track performance, and ensure accuracy in reporting.
  • Stakeholder Relationship Management: Build and maintain strong relationships with internal and external stakeholders, ensuring alignment and collaboration across the business

What You’ll Need to Succeed:

  • Proven Leadership: Demonstrated ability to lead, motivate, and manage a successful sales team, bringing out the best in your team members.
  • Visibility: Ability to work from Worcester Park HQ 5-days a week
  • Sales Expertise: Strong experience in B2C sales, particularly within high-consideration purchase categories, with a focus on optimising sales processes.
  • Operational Excellence: Hands-on experience managing contact centre operations, including recruitment, training, and performance management, with a focus on achieving business goals.
  • Process-Oriented Mindset: Proven ability to design, implement, and improve sales processes that drive efficiency and results.
  • CRM Proficiency: Proficiency in CRM systems, particularly Microsoft Dynamics or equivalent software, and a good understanding of contact centre systems and operations.
  • Commercial Acumen: A commercially astute approach to sales, with a focus on measurement, continuous improvement, and delivering business results.
  • Experience in Care: Experience working in the care sector is an advantage, but not required.

About Trinity Homecare Group:

Trinity Homecare Group is a leading provider of personalized homecare services across the UK, dedicated to improving the quality of life for individuals in need of care and support. We offer a wide range of services, from companionship and daily living assistance to specialized live-in and end-of-life care, helping our clients remain comfortable and independent in their own homes.

For over 20 years, we have built a reputation for delivering compassionate, high-quality care tailored to meet the unique needs of every individual. With a commitment to excellence, we have been rated 'Outstanding' by the Care Quality Commission (CQC), and our services cover both regulated care and more flexible unregulated services across our trusted brands, including Trinity Homecare and Country Cousins.

At Trinity Homecare, we foster a culture of empathy, integrity, and continuous improvement. Our team members are not just caregivers—they are valued partners in the lives of our clients, making a meaningful impact every day. Whether you are starting your career in care or are an experienced professional, we offer opportunities to grow, develop, and truly make a difference in people’s lives.

Join us and be part of something special. Together, we can create a better, more caring world for those who need it most.

Interested? Contact our team at for more information.

Why Trinity Homecare Group?

At  Trinity Homecare , no two days are the same. We take pride in the exceptional service we deliver and in seeing our people thrive. As a Sales Team Lead, you will play a critical role in driving commercial success across our Trinity Homecare and Country Cousins brands. This role offers you the opportunity to grow, create, and implement sales processes that will help our team excel while advancing your career in a fast-paced business.

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