Front Office Supervisor-Nights

3 weeks ago


Brighton East Sussex, United Kingdom Dalata Hotel Group plc Full time

Front Office Supervisor – Dalata Hotel Group
We have a fantastic new vacancy for a Front Office Supervisor in the brand new Maldron Hotel Brighton.
We’re seeking a skilled Front Office Supervisor to join our collaborative team and elevate the guest experience in the brand-new 225-bedroom 4-Star Maldron Hotel, nestled in the bustling heart of Brighton. In your role, you will oversee the daily operations of the front office, enabling and ensuring a seamless check-in and out experience for guests, managing guest inquiries, and maintaining a high level of customer satisfaction. At the Dalata Hotel Group our staff embody our ethos of being “the heart of hospitality”, in return we offer continuous learning and develop opportunities where collaborative and supportive teamwork is fostered as well as the opportunity to engage in a truly committed and dynamic team. Competitive salary
Paid day off on your birthday
Ongoing learning and progression opportunities through unique and recognised training programs
A company that genuinely strives to provide a work life balance
Employee discounts and facility use
Reporting to the Front Office Manager, the Front Office Supervisor will assist in ensuring the smooth and efficient running of the Front Office Department ensuring guest’s requests are met at all times and revenue is maximised.
Assist in achieving goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards. 
Assist in efficiently and effectively controlling front office departmental operations.
If you have the right attitude and energy you will have great opportunities to progress within the group. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.
Dalata Hotel Group Plc is an Equal Opportunities Employer.
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