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Information Technology Support Administrator

1 month ago

Bath Somerset, United Kingdom Sanderson Full time

Contract - IT Support Administrator

  • £150 - £250 p/d
  • Duration: 3 Month’s Initial
  • Working Arrangement: Hybrid (Bath)

The Administrative Coordinator is critical to ensuring the success of this large-scale migration project, facilitating a smooth transition for users. Your work will directly impact the efficiency of digital operations, contributing to the overall success of the digital transformation.

What You’ll Do:

As an integral part of the SharePoint development team, you will support the Wiki Migration Project by:

  • Assisting with data migration, ensuring accuracy and consistency in the transfer process.
  • Collaborating with various departments to review and organize content, making sure it aligns with the new SharePoint structure.
  • Using a migration tool to export data and troubleshoot any issues that arise, escalating complex problems when necessary.
  • Providing user support, answering queries, and offering technical guidance as staff transition to the new system.
  • Maintaining detailed records of progress, flagging any discrepancies, and participating in platform testing to ensure a seamless user experience.
  • Taking minutes during team meetings and performing other general administrative duties as required.

Key Responsibilities:

  • Use MS Office 365 tools (Word, Excel, Teams) to manage project requests and monitor migration progress.
  • Operate migration software (training provided) and log any issues for review.
  • Provide basic technical support and escalate more complex issues to the relevant team members.
  • Accurately record tasks, keep logs of issues, and maintain daily updates on the project's progress.
  • Test and provide feedback on the new SharePoint platform’s functionality.
  • Support the project team with administrative tasks, including note-taking and organizing meetings.

Who We’re Looking For:

  • Proficient in Microsoft Office 365 (especially Word, Excel, and Outlook).
  • Excellent organizational and communication skills with a keen attention to detail.
  • Strong problem-solving abilities and adaptability in a fast-paced, changing environment.
  • Experience in an administrative or IT support role (bonus if you've worked in a digital transformation or migration project before).
  • Ability to manage tight deadlines, prioritize workloads, and handle sensitive information with discretion.

Bonus Skills (Not Required, But Nice to Have):

  • Experience with SharePoint or other content management systems.
  • Knowledge of PowerShell or other scripting languages.
  • Advanced Excel skills.

What’s in It for You:

  • Be part of a dynamic, future-focused department working at the forefront of digital transformation.
  • Gain valuable experience in data migration and digital infrastructure projects.
  • Flexible working arrangements that allow for a balance between remote and on-site work.
  • Collaborate with a passionate, tech-savvy team dedicated to enhancing digital services.