Service Delivery Assurance Manager- Third Party Providers
2 weeks ago
Job summary
An exciting opportunity has arisen for a Service Delivery Assurance Manager to work within the Assurance Department responsible for ensuring third party ambulance, taxi and section 19 (not for profit) organisations meet the NWAS service requirements across PES, PTS and 111. Situational Judgement Test: 10th May-15th May Assessment Centre & Professional Discussion: 13th June Main duties of the job Being responsible for the effective governance and assurance management of third party providers, the post holder will have opportunities for working on their own initiative, identifying opportunities for enhancing processes such as third party provider organisation and vehicle inspections, compliance with NWAS Patient Group Directives, etc. whilst also identifying and implementing service improvements for third party providers. About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Job description Job responsibilities Please ensure that you have fully read the job description and person specification before applying for this role. Job descriptionJob responsibilities Please ensure that you have fully read the job description and person specification before applying for this role. Person Specification Qualifications and Knowledge Essential
- Educated to degree level or equivalent experience.
- Relevant management qualification or equivalent supervisory / general experience
- Evidence of relevant CPD
- Experience of financial and budget management.
- Excellent verbal and written communication skill, ability to receive and provide complex, sensitive and contentious information
- Ability to manage a heavy workload and work effectively during busy periods.
- Strong team-working and interpersonal skills
- Ability to motivate, performance manage and develop teams and individuals.
- Decision maker, with ability to adapt decision making to meet needs of the situation.
- Computer literate with practical knowledge of Microsoft office applications and understanding of databases.
- Full driving licence
- Able to work on own initiative
- Ability to organise busy workloads.
- Service development and improvement
- Experience / knowledge of Paramedic Emergency Service (PES) operations and knowledge of Emergency Operations Control (EOC) practices
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone.
Qualifications and Knowledge Essential
- Educated to degree level or equivalent experience.
- Relevant management qualification or equivalent supervisory / general experience
- Evidence of relevant CPD
- Experience of financial and budget management.
- Excellent verbal and written communication skill, ability to receive and provide complex, sensitive and contentious information
- Ability to manage a heavy workload and work effectively during busy periods.
- Strong team-working and interpersonal skills
- Ability to motivate, performance manage and develop teams and individuals.
- Decision maker, with ability to adapt decision making to meet needs of the situation.
- Computer literate with practical knowledge of Microsoft office applications and understanding of databases.
- Full driving licence
- Able to work on own initiative
- Ability to organise busy workloads.
- Service development and improvement
- Experience / knowledge of Paramedic Emergency Service (PES) operations and knowledge of Emergency Operations Control (EOC) practices
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone.
Address Trust wide Preston PR3 5LN Employer's website #J-18808-Ljbffr
-
Quality Assurance Manager
2 weeks ago
Preston, Lancashire, United Kingdom Swift Temps Ltd Full timeSwift Placements is recruiting on behalf of our third generation family business within the food industry, for a Quality Assurance Manager to join them on a full time permanent basis in their Preston Office. This is a real family run company with true values at the heart of everything they do. The Role: As QA Manager, you will manage the quality function...
-
Technical Publications Engineer/Manager
2 weeks ago
Preston, Lancashire, United Kingdom Service Care Solutions Full timeWe are currently looking to recruit an experienced Technical Publication Engineer to join our clients’ engineering team, supporting both internal and external stakeholders with the following: Generation and delivery of Technical Publication Documents to customers, potentially including Product Manuals, Repair Manuals, User Guides, Service Bulletins,...
-
Technical Publications Engineer/Manager
2 weeks ago
Preston, Lancashire, United Kingdom Service Care Solutions Full timeWe are currently looking to recruit an experienced Technical Publication Engineer to join our clients’ engineering team, supporting both internal and external stakeholders with the following: Generation and delivery of Technical Publication Documents to customers, potentially including Product Manuals, Repair Manuals, User Guides, Service Bulletins,...
-
Claims Quality Assurance Officer
2 weeks ago
West Lancashire, Lancashire, United Kingdom Swift Temps Ltd Full timeQuality Assurance Manager Swift Temps are seeking a dynamic Quality Assurance Manager to spearhead quality excellence at our blossoming site in Tarleton, PR4 6LJ. Nestled in the picturesque rural moss lands of Tarleton, our client is more than just a workplace; it's a third-generation family business with a commitment to quality and innovation. ...
-
Technical Publications Engineer
5 hours ago
Preston, Lancashire, United Kingdom Service Care Solutions Full timeJob Description Are you passionate about creating clear, concise, and informative technical documentation? Do you have an ability for transforming complex technical information into easily understandable materials? If so, we have the perfect opportunity for you!! We are currently looking to recruit an experienced Technical Publication Engineer to join our...
-
Assurance Officer
4 weeks ago
Preston, United Kingdom G4S Full timeLocation: Preston, Lancashire | Salary: £24,500 to £25,500 | Posted: 9 Nov 2023 | Closes: 30 Nov 2023 | Job Type: Part Time and Fixed Term | Business Unit: UK Facilities Management | Region / Division: UK & Ireland | Reference: 14801 **ROLE RESPONSIBILITY**: **Assurance Officer - Internal Applicants Only** **Fixed Term Contract until December...
-
Delivery Driver
2 weeks ago
Lancashire, United Kingdom Rowlands Pharmacy Full timeDescription Rowlands Pharmacy is seeking a reliable and professional Delivery Driver for our Inverness branch. As a Delivery Driver, you will be responsible for collecting and delivering prescriptions to customers in a timely and efficient manner. You will also be responsible for establishing and maintaining positive relationships with customers,...
-
Trainee Service Technician
4 weeks ago
Preston, Lancashire, United Kingdom Medstrom Full timeTrainee Service Technician - no experience required If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. You’ll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a...
-
Independant Nuclear Assurance Analyst
4 weeks ago
Preston, Lancashire, United Kingdom Westinghouse Electric Company, LLC Full timeWorking within the Independent Nuclear Assurance Team to create and deliver the assurance plan for the Springfields Site; Undertake planned assessment, surveillance and concurrence activities across a wide range of topic areas such as Operations, Programmes, Projects, submissions, internal processes, contracts, governance processes. Undertake assessment...
-
Service Delivery Lead
7 days ago
Preston, United Kingdom Fill My Vacancy Full timeWhat you’ll be doing: - Designing enterprise solutions based on best practice and your knowledge of the platform and associated technologies in BW and S4H - Maintaining an 'out of the box’ architectural design approach and ensuring all designs minimise technical debt - Driving quality assurance through peer reviews, implementing best practices and...
-
Service Delivery Lead
4 weeks ago
Preston, United Kingdom BAE Systems Full time**Service Delivery Lead** - 00096985 **Service Delivery Lead** **Location**:Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. **Salary**:£47,000 - 50,000 depending on experience **What you’ll be doing**: - Designing enterprise solutions based on best...
-
Lead Quality Engineer
2 weeks ago
Preston, Lancashire, United Kingdom BAE Systems (Powersource) Full timeJob title: Lead Quality Engineer - Governance & Assurance Location: Barrow Contractually - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Working as a full contributory member of the Engineering Assurance Team and...
-
Project Manager
3 weeks ago
Preston, Lancashire, United Kingdom Unify Full timeUnify HQ are delighted to be recruiting for a Project Manager to work for a global FM contractor. Job Purpose: To deliver turnkey end-to-end Project Management solutions for minor and major revenue projects (and other project requests) across the Submarines account portfolio. Delivery of quality project solutions against Capital & Revenue spend awarded to...
-
Branch Manager/senior Manager
2 weeks ago
Preston, Lancashire, United Kingdom Amazon Full timeJob ID: 2536710 | Amazon UK Services Ltd. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our...
-
IM&T Leader
3 weeks ago
Preston, Lancashire, United Kingdom BAE Systems Full timeJob Title: IM&T Leader - Service Delivery Location : Barrow, potential for remote working. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary : £60,000 + dependant on skills and experience What you'll be doing: Act as a Service Architect for the...
-
Technical Publications Engineer
2 weeks ago
Preston, United Kingdom Service Care Solutions Full timeAre you passionate about creating clear, concise, and informative technical documentation?Do you have an ability for transforming complex technical information into easily understandable materials?If so, we have the perfect opportunity for you!! We are currently looking to recruit an experienced Technical Publication Engineer to join our clients’...
-
Technical Publications Engineer
2 weeks ago
Preston, United Kingdom Service Care Solutions Full timeAre you passionate about creating clear, concise, and informative technical documentation?Do you have an ability for transforming complex technical information into easily understandable materials?If so, we have the perfect opportunity for you!! We are currently looking to recruit an experienced Technical Publication Engineer to join our clients’...
-
Technical Publications Engineer
2 weeks ago
Preston, United Kingdom Service Care Solutions Full timeAre you passionate about creating clear, concise, and informative technical documentation?Do you have an ability for transforming complex technical information into easily understandable materials?If so, we have the perfect opportunity for you!! We are currently looking to recruit an experienced Technical Publication Engineer to join our clients’...
-
Technical Publications Engineer
1 week ago
Preston, United Kingdom Service Care Solutions Full timeJob DescriptionAre you passionate about creating clear, concise, and informative technical documentation?Do you have an ability for transforming complex technical information into easily understandable materials?If so, we have the perfect opportunity for you!! We are currently looking to recruit an experienced Technical Publication Engineer to join our...
-
Technical Publications Engineer
2 weeks ago
Preston, United Kingdom Service Care Solutions Full timeAre you passionate about creating clear, concise, and informative technical documentation? Do you have an ability for transforming complex technical information into easily understandable materials? If so, we have the perfect opportunity for you!! We are currently looking to recruit an experienced Technical Publication Engineer to join our clients’...