2nd Line Support Engineer

3 weeks ago


Horsham West Sussex, United Kingdom Spectrum IT Recruitment Full time €40,000
Job Description

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks.

Responsibilities:

  • Support a wide range of services including, network devices, security, data protection, Office 365, print management, mobile device management etc.
  • Ensure that team members follow the agreed ticket escalation protocol
  • Ensure fair distribution of helpdesk tickets and related tasks, and escalate as necessary to the ICT Services Coordinator
  • Facilitate the installation and maintenance of software and hardware
  • Oversee the database of users, network access rights, and Group Policy and Active Directory

Required experience:

  • 1st – 2nd line support across a variety of tech including:
  • Windows and Apple OS
  • Office 365
  • It would be ideal if you had experience working with the following:
  • Active directory, DHCP, DNS, Group policy etc.
  • Mobile Device management
  • Networking

The salary for the role is up to £40k + benefits. The location for this role is commutable from Chichester, Petersfield, Bognor Regis, Horsham, Worthing and the surrounding areas.

To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk

Related terms: 1st line support, 2nd line support, support technician, technical support engineer. First line support, second line support.



  • Horsham, United Kingdom Clearwater People Solutions Ltd Full time

    Our client is currently seeking a skilled 2nd Line Support Engineer to implement a wide range of IT and Telephony services to their growing portfolio of surrounding businesses. This is an exciting position for someone looking to continually grow their skill set in a faced-paced working environment. **Responsibilities for the 2nd Line Support Engineer**: -...


  • West Sussex, United Kingdom ITECCO Full time

    **BRAND NEW VACANCY, DON'T MISS OUT!** **Role**: 2nd Line Support Engineer **Location**: Burgess Hill, West Sussex (Flexible WFH) **Salary**: up to £30,000 DOE! One of my best Microsoft Gold Partner clients is welcoming a **2nd Line Support Engineer** to join their team in the Burgess Hill office on a permanent hybrid-working basis! As they are a Gold...


  • West Sussex, United Kingdom ITECCO Full time

    **BRAND NEW VACANCY, DON'T MISS OUT!** **Role**: 2nd Line Support Engineer **Location**: Burgess Hill, West Sussex (Flexible WFH) **Salary**: up to £30,000 DOE! One of my best Microsoft Gold Partner clients is welcoming a **2nd Line Support Engineer** to join their team on a permanent basis! As they are a Gold Partner, you'll have the incredible...


  • Horsham, West Sussex, United Kingdom Spectrum IT Recruitment Full time

    Job Description An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Support a wide range of services including, network devices,...


  • West Sussex, United Kingdom ITECCO Full time

    **2nd Line Support Engineer, West Sussex, up to £30K DOE!** **Role: 2nd Line Support Engineer** **Location: Burgess Hill, West Sussex (Flexible WFH)** **Salary: up to £30,000 DOE!** **Contact me directly or click APPLY today for immediate submission.** **Has your dream always been to join a MICROSOFT GOLD PARTNER? Now is your chance!** One of my best...


  • Horsham, United Kingdom Rise Technical Recruitment Limited Full time

    2nd Line IT Support Engineer Surrey £30,000 Applicants must have a ful U.K. Driver's License Mostly on-site with remote working options Excellent opportunity for a 2nd Line IT Support Engineer to join a well-established and fast-growing MSP that is gaining new clients everyday. This company has a small, friendly team and takes good care of their staff....


  • Horsham, United Kingdom Spectrum IT Recruitment Full time

    An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks.Responsibilities:Support a wide range of services including, network devices,...


  • Horsham, United Kingdom Spectrum IT Recruitment Full time

    An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks.Responsibilities:Support a wide range of services including, network devices,...


  • Horsham, United Kingdom Spectrum IT Recruitment Full time

    An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks.Want to make an application Make sure your CV is up to date, then read the...


  • Horsham, United Kingdom Spectrum IT Recruitment Full time

    An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Responsibilities: Support a wide range of services including, network devices,...

  • 2nd Line Support

    2 weeks ago


    East Sussex, United Kingdom Spectrum IT Recruitment Full time €35,000

    2nd Line EngineerA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Southampton - hybrid working + customer site visits Up to £35,000 + company carJoin a dynamic tech company during a time of transformation! A 2nd line support engineer is required to join my client,...


  • Bognor Regis, West Sussex, United Kingdom Spectrum IT Recruitment Full time €40,000

    Employer Spectrum IT Recruitment Location Bognor Regis, West Sussex, United Kingdom Salary Competitive Closing date 17 Jun 2024 An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and...


  • West Yorkshire, United Kingdom Focus Brands Full time

    Are you ready to elevate your IT career to the next level? Do you thrive in a dynamic, fast-paced environment where problem-solving is the name of the game? Look no further! We're seeking a talented 2nd Line IT Support Engineer to join our vibrant team in Huddersfield.As a 2nd Line IT Support Engineer, you'll be tasked with resolving escalated queries and...


  • Bognor Regis, West Sussex, United Kingdom Spectrum IT Recruitment Full time €40,000

    An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Responsibilities: Support a wide range of services including, network...


  • North West, United Kingdom Senitor Associates Limited Full time

    2nd Line Support Engineer - Cheshire - £28KCheck out the role overview below If you are confident you have got the right skills and experience, apply today.My Client, an MSP based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team.Main dutiesTo offer consumers first-line help desk support.Helping and collaborating with the...


  • West Malling, United Kingdom James Frank Associates Full time

    2nd / 3rd Line IT Support Engineer required by our client - a fast-growing and highly-regarded business in the Technology industry. Due to natural growth, our client are now looking to hire an IT Support Engineer with good 2nd and some 3rd Line experience to join the existing team on a permanent basis. As an IT Support Engineer you will be required to work...


  • North West Leicestershire, United Kingdom Senitor Associates Limited Full time

    2nd Line Support Engineer - Cheshire - £28KMy Client, an MSP based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team.Main dutiesTo offer consumers first-line help desk support.Helping and collaborating with the team.To conduct site inspections and offer installation and support locally.To be able to precisely identify...


  • Bognor Regis, West Sussex, United Kingdom Spectrum IT Recruitment Full time €40,000

    Employer Spectrum IT Recruitment Location Bognor Regis, West Sussex, United Kingdom Salary Competitive Closing date 17 Jun 2024 An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and...


  • West Malling, United Kingdom James Frank Associates Full time

    2nd / 3rd Line IT Support Engineer required by our client - a fast-growing and highly-regarded business in the Technology industry. Due to natural growth, our client are now looking to hire an IT Support Engineer with good 2nd and some 3rd Line experience to join the existing team on a permanent basis. As an IT Support Engineer you will be required to work...

  • 2nd/3rd Line Support

    2 months ago


    Steyning, West Sussex, United Kingdom Jago Consultants Full time

    We are working with an MSP IT support company based in Steyning / Storrington area of West Sussex who are looking for a forward thinking, experienced 2nd /3rd Line Support Engineer to join their busy technical team. As a 2nd/3rd Line Engineer you will need to have previous experience working for an IT Support company. Previous MSP experience is...