Senior Salesforce Administrator
1 month ago
As Google Cloud's premier partner in AI, Datatonic provides world-class businesses with cutting-edge data solutions in the cloud. We help clients take leading technology to the limits by combining our expertise in machine learning, data engineering, and analytics. With Google Cloud Platform as our foundation, we help businesses future-proof their solutions, deepen their understanding of consumers, increase competitive advantage and unlock operational efficiencies.
Datatonic is hiring its first Salesforce/Certinia (formerly FinancialForce) Administrator. This role requires a solid understanding of the interconnectivity of Salesforce/Certinia, and how the solution works. The ideal candidate with have a strong knowledge of the Salesforce/Certinia architecture, data model, and security model.
This person will be responsible for leading the design, development, testing, and maintenance of Salesforce/Certinia-based solutions to support the organization's business processes. Considering the full platform includes Account Engagement (formerly Pardot), Sales Cloud, CPQ, PSA, and Certinia (FFA), we’re looking for someone who can focus primarily on PSA and the financial modules within Certinia. Knowledge of Account Engagement, Sales Cloud, and CPQ is an asset.
Working with internal stakeholders to design, develop, test, and deploy robust Salesforce solutions, leveraging Salesforce declarative tools (Creating Fields, Objects, Actions, Sharing Rules, Profiles, Permission sets, Flows, Workflows, Validation Rules, etc.)
Overseeing the internal Salesforce service desk to resolve bugs/blockers
Working with the Strategic Operations Manager to streamline the internal system by building a backlog, prioritizing a subset of the backlog for monthly Sprints, generating release cycle notes, and sharing user documentation
Testing all new system releases in Sandbox before they get deployed to production
Liaising with the Security team to ensure Salesforce conforms to all security-related policies
Working with internal teams to ensure data cleanliness, data accuracy, and data governance
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
Salesforce Administrator Certification
Minimum 2 years experience as a Salesforce/Certinia Administrator, ideally with a similar sized service-based company
Strong knowledge of Salesforce/Certinia architecture, data model, and security model
Knowledge of HTML, CSS and JavaScript
Hands on experience with with all parts of the current platform (Account Engagement, Sales Cloud, CPQ, PSA, Certinia (FinancialForce)
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