Senior Operations Executive

2 weeks ago


South East England, United Kingdom British Heart Foundation Full time

We are seeking a Senior Fundraising Operations Executive to join our team and support operations for high value fundraising activity, covering the Corporate, Community and Philanthropy teams.

Key responsibilities:

  • Supporting High Value Operations: Youll work on a variety of regular and project-based high value operation activities with a focus on our Corporate and Community Teams, including:
    • Supporting project planning and evaluation.
    • Managing inductions and overseeing training programmes.
    • Administering contracts and overseeing risk management for partners and supporters.
    • Reporting on prospect management and supporter engagement within the team.
    • Batching income and expenditure.
  • Database Oversight: Youll ensure our database remains accurate and current, upholding best practices and fostering continual improvements.
  • Keeping our fundraisers in the loop: Youll be responsible for maintaining our central information hub, guaranteeing that our fundraisers are well-informed and equipped to secure essential funds.

We have ambitious plans to significantly grow our High Value income over the next five years. This role offers the opportunity to contribute to this growth through innovation, problem solving, and process support.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

As our ideal candidate, you are astrategic navigator, adept at charting a course through complex fundraising landscapes. Your expertise lies in communication and relationship building, and you possess outstanding writing skills with demonstrable experience in crafting a wide variety of documentation for diverse audiences.

Yourstrong IT skillsinclude proficiency with Microsoft packages, including an intermediate knowledge ofMS Excel,MS PowerPoint, andMS Project. You understand budgets, broad financial processes, and have extensive project management experience, covering scoping to evaluation.

In dynamic environments, your operational agility shines as you swiftly learn new skills, solve problems creatively, and are committed to operational excellence. You'll have successfully implemented operational processes, provided guidance, developed tools, and delivered training.

As adatabase expert, you have hands-on experience using a CRM database, such asRaisers Edge,Salesforce, orMicrosoft Dynamics. With strong analytical skills, you can create reports and turn insight into action with ease.

Your ability to work methodically and with precision is evident, and you have experience handing sensitive and confidential information with tact and discretion,adhering to relevant legislative and organisational procedural requirements.

About us
We value and respect every individuals unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy,Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

How to apply

Its quick and easy to apply for a role at the BHF. Just click on the apply button below. All youll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the roles criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, pleasecontact us.

JBRP1_UKTJ



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