Front of House Supervisor + Tips

3 weeks ago


Enfield Greater London, United Kingdom Enhance Full time

Are you an experienced Front of House Supervisor?
I am currently recruiting for a Front of House Supervisor for a prestigious site in Enfield.
You will be required to work 5 out of 7 days including some weekends. They are looking for a candidate who is fully flexible. Some evenings may be required when busy. It will be a mix of early and later finishes.
This is a 5* site, so professionality is key at all times.
DBS is required, but don't worry, if you don't have one, we can get one for you.
This position is available on a temp to perm or straight perm for the right candidate.
Job Outline:
To manage the Catering Front of House team, coordinate and make sure all staff are following all standards and procedures performing 5* customer service.
Kitchen Duties:
The main day-to-day job duties include, but are not limited to the following:
To assist the Front Of House Manager in setting up and maintaining standards and procedures
To assist the FoH Manager with implementing and streamlining training for all staff
To actively assist the Catering team at all times to ensure best possible service for all external and internal clients.
To follow all standards and procedures
To up-keep the general kitchen area.
To ensure all catering areas are tidy, including kitchens stocked and correctly set up if applicable.
To do regular routine room checks.
To complete daily tasks and duties.
Office Duties:
The main day-to-day job duties include, but are not limited to the following:
To carry out any office work on request
To assist the Manager in any office work that may be needed
T
o complete all Food Safety paperwork
People Management:
The main day-to-day job duties include, but are not limited to the following:
To assess employee performance and recognise training needs and potential as appropriate.
To ensure training is carried out in line with the company training policy to meet the needs and requirements of the individual and BaxterStorey.
To ensure that all employees are knowledgeable and motivated about their roles and the business through effective induction, accurate job descriptions and on the job training.
To carry out disciplinary procedures following company guidelines and standards.
To develop the team by empowering them, supporting them, encouraging them and maintaining an open door policy.
To motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts.
To monitor the development and progress of key staff at location in order to make recommendations and appointments for succession planning.
To treat your team at location as you would expect to be treated.
To ensure that regular team meetings are carried out.
Essential skills:
Well Presented, immaculately groomed at all times in full uniform.
Polite, tactful, and diplomatic
Leading by example
Confidence in team coordination
Energy and enthusiasm
Ability to work under pressure
Able to communicate in a calm professional style
Excellent telephone manner and interpersonal communication
Customer and Client focused
Able to pre-empt a situation
Reliable, Flexible and adaptable
Excellent leadership skills
Self starter, motivated and forward thinking
If you think you would be suitable, please don't hesitate to apply. More details will be give on application.
TPBN1_UKCT



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