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Customer Care Executive
4 months ago
Our clients who provide relocation services worldwide, are looking to appoint a Global Relocation Executive for their Head Office in Hertfordshire.
Reporting to the Global Relocation Manager, you will be responsible for managing Relocation and DSP services on behalf of both corporate and private clients. Candidates must have previous experience from a Relocations / Global Mobility background.
On a typical day, as Global Relocation Executive, you will be working alongside colleagues and liaising with customers, suppliers and subcontractors, managing international and domestic relocations.
Global Relocation Executive duties include:
Manage customer service and quality standards, ensuring internal departments, agents and vendors are meeting customer expectation
Liaising with clients/assignees to determine the relocation requirements
Liaising with vendors to authorise/initiate relocation services and manage processes going forward
Following up quotations with corporate and private clients
Arranging temporary accommodation, taxi pickups/drop offs
Managing other relocation services such as home search, school search, settling in, orientation, furniture rental
Expense and tenancy management
Completing weekly, bi-weekly, monthly reports
Produce invoices to private and corporate clients and liaising with internal Accounts department to ensure payment is received within agreed terms
Reporting risks and providing instruction to employees and subcontractors
Ensuring all operations under your direct control strictly adhere to company OH&S and Environmental policies at all times and reporting any incidents in relation to OH&S or environmental policy to senior management
The successful Global Relocation Executive will have at least 1 years' experience working within a similar role within the Removals / Relocation industries. If this Global Relocation Executive vacancy is something you would like to know more about, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist.
*Please contact the office for more information.
If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
