Training Manager
5 days ago
NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing providers in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web-based training localized to more than 25 languages. NIIT is a global service provider. Link for our website :
Training Operations Coordinator
This role is a part of the Global Operations team that supports NIIT’s customer(s) to deliver outstanding service(s).
Our team mission is to have people grow in a continuous caring and business-efficient environment allowing individuals to grow professionally & ensuring company’s policies are adhered to always.
As a Training Co-Ordinator, you will be working with Client partner directly to ensure there is no delay in the deliveries and enhance their experience
We all work together on a common project with part of the team based in India.
As a training operations coordinator, you will be reporting to the training operations manager.
You will be the key contact point for all local stakeholders coordinating training sessions delivery. Analyze the training needs provided by the Client and determine the number of sessions needed to train the overall number of trainees according to courses and per site,
· Control and validate training agreements and ensure they are signed by both client and external vendors,
· Organize the training sessions according to trainees’ expectations and availability and ensure their proper execution,
· Communicate and inform employees about opening dates of training sessions,
· Calibrate and coordinate with Indian team for any changes/updates in the training event/program.
· Support completion of training activities by following up for attendance and invoice if required,
· Follow and ensure adherence to the workflow and processes using the CRM tool
Knowledge of Salesforce or any other CRM
· Fluent in French and English are a mandatory requirement
· Proficient in MS Office, Excel, SharePoint
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