Community Lead
2 weeks ago
Monday to Friday between 8.30pm (40 hour week) Temp to perm £35,000 per annum (depending on experience) Are you a confident leader with a passion for delivering exceptional client experiences?Our automotive client is seeking a dynamic and experienced Team Leader to inspire and lead our Client Experience Team. If you thrive in a fast-paced environment, have a customer-focused mindset, and excel in driving performance, we want to hear from you.
As the Office Team Leader, you will play a pivotal role in ensuring the success of our client experience team and enhancing overall client satisfaction.
You will create an environment that engages high performing individuals to excel in delivering all services and skill development, including reviewing the performance of team members identifying training needs, coaching, and planning training sessions.
Provide excellent leadership to the Client Experience Team and foster a positive, collaborative, and high-performance culture.
Report writing.
Proven leadership experience in a client-facing role, preferably within the automotive or related industry.
Strong ability to drive performance through a customer-centric approach.
Proven track record of meeting or exceeding SLA's and quality standards.
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1) We pay the same hourly rate as your permanent equivalent from day one.
(2) We pay 3% employer contribution towards your pension.
(3) We pay annual leave as you accrue it from day one.
(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.
(6) Employee of the month: Like us on Facebook
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