Assistant Store Manager

6 days ago

Woking Surrey, United Kingdom British Heart Foundation Full time

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Location: 2 Crown Square, Woking, GU21 6HR

Hours/Work pattern: 37.5 hours per week (five days out of seven)

Contract: Permanent

Do you have a passion for retail and experience in a customer facing role? It's an exciting time right now in retail at the BHF and we're looking a for proactive and driven Assistant Store Manager to join our store team in Woking.

About the role:

Leading by example and confident working within a fast-paced retail environment, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets and maximising sale
  • Maintaining a high standard of visual merchandising
  • Maximising multi-channel and online sales
  • Supporting the store manager to actively recruit volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

This position is for 37.5 hours and includes some weekend working on a rota basis.

About you:

We're looking for someone who has the innovation and commercial awareness to encourage new ideas, creating an enjoyable working environment for colleagues by motivating, supporting and training the team to perform to their greatest potential. Comfortable using MS Office and various POS systems, you will have experience in a customer facing role either in retail, hospitality or service industries.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

  • 38 days annual leave
  • 25% staff discount
  • Health cash plan
  • Pension with employer contribution up to 10%
  • Life assurance
  • Discount options for gym membership
  • Discounts with a range of retailers

About us:

Our stores are a firm fixture on UK high streets, visited by over 30 million customers each year, who come to us to buy their beds, sofas, chairs and electrical goods through our omni-channel offering.

With over 700 stores all over the UK, sustainability is at the forefront in everything we do. In one year, we save over 71,000 tonnes of items from going to waste.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner

How to apply:

To apply for this role please use the apply button below. You will be redirected to the BHF career page. Our process involves completing an application form & submitting your CV.

Any offer of employment will be subject to a satisfactory basic DBS check.

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us .

We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

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