Assistant Store Manager

4 weeks ago


Woking Surrey, United Kingdom Hotel Chocolat Group plc Full time

Hotel Chocolat has built a strong position as the UK’s favourite premium chocolate brand.
We’re looking for an Assistant Store Manager to support and lead the Woking team, alongside the Store Manager.
You’ll be a people focussed and confident leader with spirit and passion in line with our products, people and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer.
Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
Drive store sales and profit plan and take action to maximise performance.
Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.
Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
Natural leadership qualities to get the best of your high performing team both individually and as a whole.
A passion for chocolate, our brand and for giving the best service to our guests.
Incentives based on performance
~50% unlimited staff discount to treat yourself and your friends and family
~70% discount off a stay in our Hotel in St Lucia
~ We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working
~ We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.
We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.
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