Claims Manager

1 month ago


Mid Suffolk Suffolk, United Kingdom Michelle Denny Recruitment Full time

Michelle Denny Recruitment is working alongside the successful claims solution company, Lancaster Gate Assistance based in Diss. We are looking for an FNOL Claims Manager to join this dynamic business, who has expertise in Claims Handling. Salary is £32,000pa depending on experience, so let’s discuss this position to see if it matches your needs As the FNOL Manager, you will be working alongside a dedicated team of professionals and you will be responsible for overseeing the First Notice of Loss process, ensuring timely and accurate handling of insurance claims reported by their clients. You will be the go-to person for help and advice and ensure customers have a positive, smooth experience.  Communicate with clients, policyholders, and team to gather the necessary details for processing claims.
Keep precise records and documents, adhering to both regulatory requirements and company standards.
Key holder for opening and closing the office at the start and end of a shift (hours to be discussed).
Deep knowledge of FNOL processes and handling claims.
Leadership qualities to support and guide the team.
Join Lancaster Gate and become part of a dynamic organisation dedicated to providing exceptional service to clients, so if you are ready to embark on your next adventure, contact Shelly Tinkley to discuss this role further or simply apply online.


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