Regulatory Caseworker

1 month ago


Stratford Greater London, United Kingdom Ritz Recruitment Full time

My client, a busy Regulatory Body who promote high professional standards in healthcare and to improve everyone’s health and wellbeing are urgently seeking a Case Officer to join their busy Fitness to Practise. You will use your extensive knowledge to manage and progress a caseload of fitness to practise concerns through the Screening process and applying relevant guidance and ensuring effective and timely progression and decision making.
Comply with quality and performance indicators
Analyse information received on an ongoing basis and conduct timely and appropriate risk assessment of managed cases.
Delegate administrative tasks to case administrators and ensure the quality of their work before it is dispatched.
Delivers a high quality person centred approach to all customers, both internal and external.
Experience of identifying and managing risk in your day-to-day work.
Demonstrable experience of communicating by telephone, emails and letters.
Able to manage and maintain professional relationships with all stakeholders, including senior individuals
Experience of delivering exemplary customer care in a fast-paced and challenging environment.
Excellent IT skills – Outlook, Excel, Word and Adobe – and experience of using information/case management systems.
This position is to start immediately on a FTC until March 2025.



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