Account Manager
2 months ago
Vimeo is looking for an experienced Account Director to build and maintain relationships with our key clients. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing enterprise accounts within our Vimeo Enterprise product line. Handling accounts with larger Annual Recurring Revenue (ARR), the Account Director will identify significant growth opportunities within their book of business. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work.
*We are seeking candidates with a business fluency in French.**
What you’ll do:
Oversee and manage a selection of Vimeo's key, strategic enterprise accounts along with a CSM
Understand and anticipate clients’ business needs to drive the success of key accounts
Negotiate contract renewals and expansion opportunities
Strengthen client relationships with ongoing communication and new solutions
Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives
Run in-person Quarterly Business Reviews with key accounts
Communicate with and present to C-level executives, confidently conveying Vimeo’s value proposition
Assist in collecting client feedback, defining processes, and identifying best practices
Skills and knowledge you should possess:
~7+ years of Account Management or Account-based Selling in the SaaS space
~5+ years of Online Video Platform (OVP) experience
~ Written and verbal fluency in French
~ Experience carrying a $5MM+ ARR book of business
~ Demonstrable and proven experience retaining and expanding accounts
~ Strong analytical and problem solving skills
~ Ability to multi-task across multiple projects and internal stakeholders
~ Track record of exceeding quotas
~ Thorough working knowledge of sales tools, including Salesforce.com
~ Knowledge of live streaming technologies
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