Head of Asset Management

2 days ago

London, United Kingdom The Arch Co Full time

The Arch Company is the largest provider of commercial business space for small to medium-sized businesses in the UK. We have over 5,000 properties comprised of unique spaces, often set in the heart of communities across England and Wales. Most of our properties are related to our railway heritage, which means they are concentrated in the key urban areas, close to major transport links and potential customers.
Our portfolio is full of variety, from bakeries to breweries, mechanics and metalworks, restaurants, retailers and more. We are proud to be the landlord to a diverse, passionate group of small business owners, entrepreneurs and community organisations across England and Wales. The Arch Company shareholders are TT Group and Blackstone Property Partners.
This is an exciting opportunity for a proactive leader to become The Arch Company’s new Head of Asset Management – East London. Covering our east London portfolio, which includes Hackney and Tower Hamlets, you will be responsible for developing and bringing a team together to deliver short-, medium- and long-term asset management strategies. You will also be responsible for managing an Asset Manager and Head of Property Management.
Develop and implement the short, medium, and long-term strategy for the estate.
Line management of an Asset Manager and the Head of Property Management East London who will work with you to deliver the portfolio’s targets.
Ensure delivery of Property Management initiatives including proactive management of the estate and any common services provided.
Co-ordinate and drive business as usual activities across other departments – Professional Services, Lettings, Development, Finance etc – to deliver maximum value from the estate.
Take ownership of all estate metrics, including rent roll, ERVs (Estimated Rental Values), occupancy rates, and other relevant performance indicators.
Manage and nurture key customer relationships to maximise growth opportunities, customer satisfaction and company reputation.
Identify and implement value-added initiatives beyond routine operations, such as lease regears, surrenders and re-lettings, ad-hoc transactions, and terminations.
Work closely with the leasing team on larger and more complex transactions involving Capital expenditures and planning, as necessary.
Represent The Arch Company in local Business Improvement Districts (BIDs) and other stakeholder groups.
Comfortable utilising a data-driven approach to decision-making, leveraging key metrics to assess asset performance and identify value-add opportunities.
EQUALITY, DIVERSITY & INCLUSION
The Arch Company is an equal opportunity employer, so if you are excited to be part of a company that champions diversity and inclusion, we invite you to explore our job opportunities.
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