Transitional Service Arrangement Analyst/ PMO

3 weeks ago

Atherstone Warwickshire, United Kingdom Adecco UK LTD Full time

Location Hybrid Min 3 days Office Warwick

Duration 6 Months

Description:

Accountable for tracking the status, milestones and deliverables for all the TSA Services and portfolio delivery in order to prepare the status reports for service review and governance board meetings:

Responsible for organizing logistics for the meetings as per the TSA operational governance schedule;
Responsible for the collation and development of service performance Governance Board, and ad-hoc reporting as requested
Responsible for providing secretariat support to governance board meetings;
Responsible for issuing the minutes and actions from the meetings to all relevant TSA stakeholders;
Responsible for tracking updates to the TSA RAID log (Risks, Assumptions, Issues, Dependencies), Escalation Log and Change statistics
Responsible for issuing communications related to the TSA matters to the relevant stakeholders
Responsible for managing and updating, as required, the TSA operational governance processes, e.g.. Escalation Management, Change Governance, Governance Forums, etc.
Responsible for documenting the decisions of Change Approval Boards (CAB), and communicating the decisions to TSA Service Owners and other relevant stakeholders;
Responsible for managing the Change Management Tracker, and co-ordinating issues and risks related to the Change Requests and/or Change Management Process to the TSA Delivery Manager;
Responsible for managing the Project Services Request Tracker ( including COR requests) , and escalating issues and risks related to the Project Requests and/or Project Services Process to the TSA Delivery Manager;
Responsible for managing the change implementation through the Change Implementation Tracker against contract, commercial and business change actions related to the approved Change Request, with respective business functions and finance.
Support coordination and allocation of WBS codes with Finance Business Support to support variable project costs under the TSA on a per project basis
Support raising of sales orders each month for the fixed TSA charges as part of the TSA invoicing process;
Support raising sales orders each month for passthrough TSA charges (eg People Services requests - Relocation, IT Costs associated with ESO new hire/head count increases) as part of the TSA invoicing process #J-18808-Ljbffr

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