Head of Regulatory Support

Salary Competitive

Head of Regulatory Support

Location - London – Manchester – Nottingham - Hybrid working model.

Competitive Salary plus benefits

The Role

DCC is seeking an experienced and knowledgeable professional to join our team as the Head of Regulatory Support. The team operates a business partnering approach – proactively working with DCC functions and programmes to provide day-to-day regulatory advice and support as needed to ensure DCC remains compliant. The team requires strong, strategic and dynamic leadership to ensure that it contributes to high priority areas as needed. The provision of expert analysis, advice and an ethos of continuous improvement are essential to enable DCC’s success.

This role is required to perform the following key functions:

Thought leadership in the provision of regulatory support: Whether it be in products, process or priorities, the Head of Regulatory Support will demonstrate exceptional communication skills and a track record in providing new perspectives, expert advice and insight to deliver on the regulatory challenges faced by the business. They will quickly establish credibility across DCC, especially at C-Suite level, and industry participants more widely.

Day-to-day regulatory support, guidance and interpretation: Provide expert guidance and interpretation of the regulatory framework to the business. This includes understanding and analysing complex regulatory requirements, industry codes and standards, and translating them into actionable advice for the organisation.

Strategic thinking: Must be a strategic thinker who can navigate complex challenges, drive organisational success and has a track record in developing strategic initiatives. Contribute to DCC’s strategic direction from a regulatory perspective Supports teams in translating strategy into realistic plans. Helps others to ensure plans are aligned and focused on the most impactful areas.

Oversee the delivery of regulatory products: Oversee development of DCC regulatory products to support functions and programmes. Importantly, this will often mean working through and upskilling others in DCC to deliver – not always holding the pen. Example products include relevant SMETS1 consultations and decisions, SEC and REC modifications and LC13B plans as required by DESNZ. Document/product delivery must be aligned with DCC’s functional and programme priorities and timelines to ensure that regulatory processes do not contribute to any delays.

Business case assurance: Lead the Business Case Assurance Team maintaining and improving the assurance and approval process in line with HMT Greenbook best practice.

Stakeholder Engagement: Engage with regulatory authorities to support functions and programmes in their objectives. Represent the company's interests and contribute to formal DESNZ meetings - for example, at the lifecycle level (Concept to Contract, Contract to Market and Market to Retire). Build and maintain effective relationships to influence regulatory decisions.

Team leadership: Lead a team of regulatory professionals, fostering their development. Set stretch goals for the team which significantly raises the bar and accelerates the achievement of Smart DCC's vision and mission. Empower people to be bold in their pursuit of feedback, considering the views of wide reaching people, incl. customers. Break down silos and resolve team conflicts. Share team success and reward.

What will you be doing?

Key Accountabilities 

Lead Smart DCC's regulatory support team with around 10 regulatory experts, embedded in functions and programmes.

Identifying and managing regulatory risks and issues. Ensuring development and delivery of all regulatory products to time and quality.

Establish effective relationships to stay on top of key DCC priorities and risks, influence regulatory decisions and maintain a proactive approach to regulatory affairs.

Budget management for the team, ensuring DCC has access to the contractor / consultant resource as needed to meet team objectives and priorities.

Key Stakeholders

Government and regulators – DESNZ and Ofgem.

Industry Code organisations – Smart Energy Code Panel and Retail Energy Code Company.

DCC departments (Delivery, Operations and Customer Engagement).

What we are looking for

Skills and Experiences

Extensive experience in regulatory affairs, preferably within a regulated company.

Excellent understanding of the smart metering sector, industry codes, and associated regulatory obligations.

Exceptional interpersonal, communication and written skills to effectively engage with stakeholders at all levels, both internal and external, including Executive and Board level interaction. Able to call out regulatory risk and issues and propose solutions to senior managers, and to clearly explain regulatory matters to senior external stakeholders

Strong financial acumen to manage budgets, develop accurate forecasts and implement cost saving measures as needed for the team.

Proven track record in providing strategic thinking and thought leadership in regulatory support.

Exceptional analytical and problem-solving skills, with the ability to assess the impact of regulatory changes on business operations and interpreting complex regulatory requirements.

Experience in horizon scanning policy landscapes and analysing change and interpreting what that means for an organisation

Experience of working with or inside Government/regulators to deliver successful outcomes.

Ability to manage multiple priorities, work under pressure, and meet tight deadlines.

Demonstrated leadership abilities, with experience in managing and developing a team. Able to lead a broad team, set priorities, manage performance in an envelope constrained by DCC’s cost-controlled set-up.

About the DCC

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company benefits

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy, and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact Simon.Harrup@capita.com or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, please contact Simon.Harrup@capita.com

Capita Opportunity Statement

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.