Visitor Services Officer

1 week ago

Taynuilt Argyll amp Bute, United Kingdom drax group Full time

Visitor Centre Assistant (Café)Part time, fixed term Cruachan Visitors Centre Do you love to work with people and have a passion for Customer Service? As part of the team, you will prepare and serve a range of snacks, meals and beverages whilst maintaining high standards of hygiene and cleanliness in the kitchen and cafe areas.

This is a Seasonal Fixed term contract position, starting 20th May 2024.

Your contract will finish in October however this can be flexed to suit students returning to studies in September if needed.

About the roleAs an ambassador to Drax, you’ll be projecting the Drax brand image to our visitors. You’ll be supporting and dealing with customer issues efficiently and effectively as well as maintaining our cafe bookings via diary systems.Your training will be provided, and you’ll be on hand to answer any questions and queries from visitors.Above all you’ll be ensuring the safety and welfare of visitors whilst in the visitor centre and ensuring they have a fantastic experience working hours will be 10am-4pm Monday - Friday.You’ll have prior experience in a customer facing role within the service / tourism industry, working within a team environment.You’ll be able to demonstrate excellent verbal communication and people skills, with a genuine belief in the value of exceptional customer service.

Ideally, you’ll be computer literate as you will be operating our in-house system and have prior experience with cash handling and recording, including calculating daily floats.

You’ll certainly be flexible in adapting to different situations, with the ability to prioritise and to take the initiative.

We offer colleagues a comprehensive and competitive benefits package.

This includes company-funded benefits which provide protection for your family, support your health and wellbeing and retirement savings plans to help you prepare for a secure future. Our range of benefits means we can support you in keeping active, staying connected and looking after your mental and financial wellbeing, too.To arrange a chat or get a copy of the job description, please email If you’re ready to submit an application, click the ‘Apply now’ button.

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