Client Success Manager
4 weeks ago
Client Success Manager at Private Equity Insights
Private Equity Insights is the world's leading Private Equity community. We connect and develop more than 240,000 investment professionals across the world, through our platforms, which include conferences, webinars, magazines and news reports.
Private Equity Insights is part of United Media ( ) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. Travel opportunity: You will be joining our conferences overseas.
Invaluable transferable skills - boost your interpersonal, organisation and project management skills through experience
Attractive compensation package.
Gain a lot of new relationships with global industry leaders while growing your personal brand.
Collaborate with internal teams, including sales, marketing, and operations, to coordinate resources and deliver exceptional service to clients.
Serve as a primary point of contact for clients, once they have signed the contract, from the initial planning stages through the delivery of the events.
Maintain accurate records of client interactions, contracts, and agreements using our CRM.
Providing daily support to sponsors to facilitate their registration through our internal management systems.
Building an internal knowledge base and helping with the onboarding of new clients.
Have acquired a bachelor’s or master’s degree with outstanding results
~ Have a UK work permit
~ Proficiency in CRM software and Google Docs Editors suite.
~2 years of experience in client management, account management, or customer success roles.
Flexible. Monday - Friday we work from our office and do not offer remote work.
Phone
Do you require a visa to work in the UK? *
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Do you require a visa to work for the EU? *
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How do you prioritize and manage multiple client accounts while ensuring high-quality service and attention to detail? *
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