Facilities Manager
2 weeks ago
Job Description
The mission of the Facilities Manager is to ensure well-functioning of facilities in our Head Office and stores across the United Kingdom and Ireland, which is achieved through effective monitoring, reactive and proactive maintenance, energy, and cleaning. These among other things lead to a world class customer experience.
In particular, you will:
- Monitor, plan, and follow up projects improving maintenance, energy, and cleaning too secure a high-quality service generating great customer experience
- Govern vendor management, budget, contracts, and procurement including ability to read, interpret, review.
- Actively propose improvement opportunities in the facilities services to balance scheduled and reactive.
- Collaborate with internal and external stakeholders to manage and run multiple projects improving the store retail experience
- Secure the Facility Service delivery to stores is in line with the agreed requirements and planned activities.
- Source, contract and manage several external facility service providers within global provided framework
- Develop, control and maintain ongoing OPEX and CAPEX plan of maintenance, energy, and cleaning. Ensuring the overall well-being of the facilities and store furnishings, as well as reviewing the quarterly forecasts
- You prepare, present business cases connected to Energy and HVAC investments.
- Communicate and elaborate strategy actively with Retail sales organization to make sure aligned view of the store portfolio.
- Coordinate and supervise the work of maintenance staff and guarantee the compliance with internal procedures, as well as the SLAs agreed with the different suppliers
- Act as internal service provider for registered tickets to all departments securing high quality in line with expectations and urgency
- Secure Health & Safety of staff & customers within the store premises by working close with retail sales and flag, plan solutions to mitigate potential risks identified
JOB REQUIREMENTS
- 5+ years in a relevant field with experience as a facility manager or in a comparable position in Retail industry
- Familiarity with H&S
- Experience overseeing Maintenance Companies and leading cross-functional workgroups cross-countries
- Fluent in English
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